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Mosaic Community Health - Redmond Health Center

4.6

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Location details

1250 SW Veterans Way, #120, Redmond, OR, 97756, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6556 reviews
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Maria M.'s profile image
Maria M. 
4 months ago

I've informed the front desk twice that the over the counter medication prescribed didn't work to get rid of the buzzing noise in my ears didn't work. I haven't been able to get in again that works with my scheduled days off. 

Business response:

We are always seeking opportunities to improve. We encourage you to call us at 541-383-3005 to discuss further. 

Hayley G.'s profile image
Hayley G. 
5 months ago

Didn’t help, asking about my asthma and completely disregarded it. 

Business response:

We are dedicated to providing quality care at Mosaic. We encourage you to call us at 541-383-3005 to address this issue. 

Kathleen S.'s profile image
Kathleen S. 
11 months ago

The virtual call wouldnt work . We had no sound on my drs side . So she just called me eventually! 

Business response:

Thank you so much for taking the time to share your positive opinion of Mosaic. We know your time is valuable and we truly appreciate it.  

Vicente Saldana A.'s profile image
Vicente Saldana A. 
a year ago

Mi comentario es que tienen un sistema al cliente malísimo y todo el tiempo cánselas las sitas media hora antes de la cita en resumen es un servicio malo 

Business response:

Gracias por sus comentarios y por informarnos sobre este problema. Mosaic tiene un alto estándar de desempeño y agradecemos la oportunidad para mejorar nuestro servicio. Si desea hablar más a fondo sobre su experiencia con nosotros, favor de llamarnos al 541-383-3005. 

Karen A.'s profile image
Karen A. 
a year ago

My Dr was to give me 3 prescriptions, 1 was sent in. Was to be a 3 month script and was for 1 mo. I normally don't have problems. I like Dr. Sullivan... but this creates problems with me that I don't want to deal with. 

Business response:

Thank you for your feedback and for letting us know about this issue. We set a high standard for ourselves at Mosaic and welcome opportunities to improve our service. If you would be willing to discuss further, please get in touch with us at 541-383-3005. 

James D.'s profile image
James D. 
a year ago

Not sure, I’m with VA heath care now and I’m thinking that no one knows how to deal with them. Trying to get disability from VA and not sure this office wants to deal with it 

Business response:

Thank you for your feedback and for letting us know about this issue, James. We set a high standard for ourselves at Mosaic and are truly sorry to hear that standard was not met in your experience with us. Please get in touch with us at 541-383-3005 or on MyChart to discuss further.  

Lainee S.'s profile image
Lainee S. 
2 years ago

Brian Sullivan is no longer someone I can trust at the last appointment he let me know that he no longer listens to patients maybe he is too busy now maybe he is worn out who knows but along with not listening to my concerns like usually he just pretended to listen. He also stopped replying to my mychart messages or even returning calls back. I left a message Friday and I was just told he was in the office at least one day this week and tomorrow is Friday no response back. Good luck I wish you the best! Central Oregon has mo... read more

Business response:

We appreciate your feedback, Lainee. If you would like to discuss anything, please call us at 541-383-3005 or reach out to us through MyChart. We would appreciate the chance to resolve any issues.  

Elaine C.'s profile image
Elaine C. 
2 years ago

Refer to me as female. Don’t say I don’t have something & give no other options. Especially don’t say that without any tests or qualifying questions. Maybe actually speak to all Dr’s involved : Otho PA, Heart Dr, PT Dr., or any other Dr I am referred to. This is across the board all of the referrals I’ve only see one letter go from my Heart Dr to Dr. Roach, there is no return letter sent. I’ve been treated with disregard & dismissive air. 

Business response:

Hi, Elaine. We are sorry to hear that we didn’t meet your expectations at Mosaic and would love the opportunity to improve. We encourage you to call us at 541-383-3005 or reach out to us through MyChart. 

Frequently asked questions about Mosaic Community Health - Redmond Health Center

How is Mosaic Community Health - Redmond Health Center rated?

Mosaic Community Health - Redmond Health Center has a 4.6 star rating with 556 reviews. 

When is Mosaic Community Health - Redmond Health Center open?

Mosaic Community Health - Redmond Health Center is closed now. It will open on Monday at 8:00 a.m.