Steven Maguire on Facebook
5 years ago
12/07/2016, 00:31 AM
We booked Move-tastic! after a personal referral from a friend who recently hired them for a big move. We moved from River North to Logan Square and were very satisfied.
Our journey began by submitted a estimate request on the Move-tastic! website. The form was very thorough and even included an itemized list of the contents. We received an estimate for a three-person crew to take between three and five hours to complete.
On the morning of the move I received a courtesy call from Jason M. about an hour before the scheduled arrival at the first location, which was awesome. Jason and his crew, Mike Y. and Lamont P., arrived promptly at 9am as promised. The first location, our old condo, does not have a loading dock and instead offers a 15 minute flashers-only loading zone. When the crew arrived there were some vehicles parked in the loading zone so they had to circle the block a few times. The guys were very understanding of this hiccup and eventually parked the truck further up the block to get started with the loading. I kept an eye on the loading zone and let Jason know when there was room. He was quick to jump in the truck and make the move to a more ideal spot in front of the building. After that issue things were smooth sailing.
The crew moved all the boxes out to the truck first then began wrapping all furniture and loading it into the truck. I was very impressed with the level of care they took in wrapping the furniture. I believe it had something to do with the amount of insurance we purchased :) Jason was very open, and in the end accurate, about sharing an estimate for when the loading portion of the move would be complete. We had to leave the first location before the crew was done loading in order to meet a cleaning person at the second location, our new condo. Jason was very accommodating and agreed to take responsibility of locking up the first location before departing and driving to the second location.
The second location has a policy that allows movers and delivery trucks to park in the alley behind the building and access the elevators through the garage; we did not have the same parking trouble from earlier in the day. I received another courtesy call from Jason about their estimated arrival at the second location. The crew showed up when expected and immediately began unloading.
The whole job took 4.75 hours to complete and the crew was working hard the whole time. Additionally, they were very polite, professional, and in good spirits. We exchanged some jokes and stories along the way. They were not shy about sharing feedback about our preparedness with the move, and even offered some compliments.
We will definitely contact Move-tastic! first for any future moves.