"I would highly recommend Metro Honda of Union County. I..."
I would highly recommend Metro Honda of Union County. I recently took my 186,000 mile Odyssey in for some electrical issues and a slow oil leak. I gave this place the highest marks because...
1) their costumer service was awesome. I was able to take the van right in the very day I called. Service advisor Jeremy Allison spent tons of time with me on the phone helping to troubleshoot the electrical issues, asking good questions and really trying to get at the source ... read more
Business response:
I want to commend you for mentioning our pricing. We understand during these difficult times you’re budgets are already stretched. We have scrutinized and lowered all prices in our store, because we would expect the same for our families. An example is our timing belt package, other dealers are charging $795, we are lowered ours to $399 with parts and labor.
With lower prices we will still hold ourselves to the highest level of customer service. Jeremy Allison is an example of that level of commitment to customer service.
Th... read more
Great Customer service!!! Helped me all the way through ...
Great Customer service!!! Helped me all the way through the process of getting new car, kept me updated, respects customers, professional in dealing with customers, and friendly atmosphere inside the dealership. Will surely recommend to others!
Business response:
mmaria- Thank you for sharing your experience at Midlands Honda! It is great to hear when our team members deliver great customer service. Welcome to the Midlands Honda family! Randy Threatt, General Manager
The service at Midlands Honda was excellent. We actually...
The service at Midlands Honda was excellent. We actually went in to get another car serviced and ended up looking at the 2009 Pilot. Our salesperson AB was very knowledgeable about the vehicle and explained the difference between the different models of the Piolot. After purchasing the vehicle he explained to us how to use the different features.
Business response:
tbeckman79- Thank you for your service business and for allowing us to help you find a new vehicle. AB is a true asset to our team at Midlands Honda. Thank you for your review and for choosing Midlands Honda! Randy Threatt, General Manager
"The service at Midlands Honda was excellent. We actually..."
The service at Midlands Honda was excellent. We actually went in to get another car serviced and ended up looking at the 2009 Pilot. Our salesperson AB was very knowledgeable about the vehicle and explained the difference between the different models of the Piolot. After purchasing the vehicle he explained to us how to use the different features.
Business response:
tbeckman79- Thank you for your service business and for allowing us to help you find a new vehicle. AB is a true asset to our team at Midlands Honda. Thank you for your review and for choosing Midlands Honda!
Randy Threatt, General Manager
Mr. Doug Willingham worked out a friendly deal with me....
Mr. Doug Willingham worked out a friendly deal with me. Even though the price was on little higher side, it was OK since I had dealt with him. I will try to get more business for him.Customer service was good and it was exceptionally best with Doug. Also the internet manager Steve Graham helped in finalised the deal. But for the sales I would give full credit to Doug
Business response:
sivasg- Thank you for your review of Midlands Honda. I am pleased to hear that you had such a great experience with Doug. He is truly an asset to our team. Welcome to the Midlands Honda family! Randy Threatt, General Manager
"Great Customer service!!! Helped me all the way through ..."
Great Customer service!!! Helped me all the way through the process of getting new car, kept me updated, respects customers, professional in dealing with customers, and friendly atmosphere inside the dealership. Will surely recommend to others!
Business response:
mmaria- Thank you for sharing your experience at Midlands Honda! It is great to hear when our team members deliver great customer service. Welcome to the Midlands Honda family!
Randy Threatt, General Manager
After my car was totaled in a serious interstate...
After my car was totaled in a serious interstate accident, I was under pressure to find a reasonably priced used car as quickly as possible. I searched the web for specific makes and models and found a good fit at Midlands Honda. Ms. Laura Glass took exceptionally good care of me and provided excellent service. I will recommend her and Midlands Honda whenever I am asked for a review.
Business response:
blythewoodspirit- Thank you so much for your business. I am sorry that you had the accident, but I am pleased that we could help you find a new vehicle and provide great service. Welcome to the Midlands Honda family. Randy Threatt, General Manager
Everyone at the Midlands Honda dealership was wonderful. ...
Everyone at the Midlands Honda dealership was wonderful. They were very patient with me as I made my decision, and all of my questions were answered. I appreciate their service and will recommend them to everyone I know! I will never buy a car from anyone else again.
Business response:
jmdubya- Thank you for the wonderful comments about your experience at Midlands Honda. We are fortunate to have team memebers like Jack and Stephen. Welcome to the Midlands Honda family! Randy Threatt, General Manager
There was very friendly staff. I was taken care of...
There was very friendly staff. I was taken care of immediately when I walked into the dealership. They were incredibly helpful, and continued to work with me to get a fair price. I was out with my new car in a timely manner and would definitely recommend it to a friend.
Business response:
jld1018- Welcome to the Midlands Honda family and thank you for sharing your experience. It is great to hear from satisfied customers. Thank you for your recommendation and for your business! Randy Threatt, General Manager
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