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5925 Carnegie Blvd, Office 250, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
more actual phone calls, instead of relying on text messaging for such important needs and or documents/communication
Business response:
Thank you for sharing your thoughts, Lori. I understand the importance of having more direct phone conversations, especially when dealing with crucial matters. I appreciate your feedback and will certainly take it into consideration to improve my communication approach. If there's anything else you’d like to discuss, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Jon has been nothing short of amazing in helping my wife and me through the mortgage process. He was always prompt, responsive, and handled every question with a sense of urgency. When it came time to make an offer on our house, Jon made it happen on extremely short notice — within just a day or two. I’ve never experienced that level of dedication and efficiency anywhere else. I highly recommend Jon if you’re looking for a lender who truly goes above and beyond.
Business response:
Bro...Thank you so much. It was an honor to help you guys get into your home. Thank you for the kind words!!
Verified by Mutual of Omaha Mortgage
There were no surprises along the way. I felt confident that my needs were being taken care of. Jon was professional and friendly
Business response:
Thank you so much Joe! It was an honor to help you relocate down to the Carolinas...good to have you here!
Verified by Mutual of Omaha Mortgage
Ray was right there to answer any questions I had. when an issue arose he was calling me to work it out. 10/10
Business response:
It's great to know that you felt supported throughout the process, Elliott. Being responsive and proactive is important to me, and I'm pleased that I could address any questions or issues you had. Thank you for the positive feedback, and if there’s more I can do, don’t hesitate to reach out.
Verified by Mutual of Omaha Mortgage
How easy the home buying process was using my VA loan with Ray. Thank you al.
Business response:
I'm glad to hear that the home buying process went smoothly for you using your VA loan. It was my pleasure to assist you. If you have any further questions or need additional support, feel free to reach out. Thank you for your feedback.
Verified by Mutual of Omaha Mortgage
Ray, had lots of patience during this process and for this I was grateful
Business response:
I'm glad to know that my patience was helpful to you during the process. Supporting you through each stage is important to me, and I appreciate your kind words. If there's anything else you need, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
The communication was excellent. There are so many forms and processes to complete, I would have never been able to complete this action. Hats off to Elizabeth who was there every step of the way!
Business response:
It's great to hear that the communication met your expectations, and I'm glad that Elizabeth was able to support you throughout the process. Navigating all those forms and procedures can be daunting, so it's important to me that you had guidance every step of the way. If there's anything else I can do for you, please let me know.
Verified by Mutual of Omaha Mortgage
Ray and Leslie worked hard as a team throughout my mortgage process. They were dedicated to finding the right options and made sure the loan closed on time. I also had to take a bridge loan, which added complexity and many moving parts—but Ray’s deep knowledge and strategic approach brought everything together smoothly and efficiently. I truly appreciate their support. Thank you both, and I look forward to working with you again!
Business response:
Thanks for your thoughtful review, Zayar. I'm glad I could work with Leslie to guide you through the complexities of your mortgage process, including the bridge loan. I'm pleased that my approach helped bring everything together efficiently. Your trust and appreciation mean a lot to me, and I’m here if you need assistance in the future.
Verified by Mutual of Omaha Mortgage
The experiant to solve problems , kind with people and a very profecional team.
Business response:
I'm grateful for your kind words and recognition of our efforts. It's important to me that the problem-solving process is smooth and that you feel supported by a professional team. If there's anything else I can assist with, please don't hesitate to reach out.
Mutual of Omaha Mortgage has a 4.9 star rating with 1,870 reviews.
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.