This profile has been claimed by the business owner or representative.
800 S Plaza Dr, Mendota Heights, MN, 55120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
From my experience, I don't not feel like there was enough communication. As a first time homebuyer, I had a lot of questions and some were not addressed.
Business response:
Hey Lizzy! Sorry you feel that way. I felt we were always available and looking back my response times were always within 3-4 minutes. I’ll be sure to consider this with first time buyers moving forward and happy to discuss ways you feel I could have been more responsive.
Verified by Mutual of Omaha Mortgage
Got it done on time!!
Business response:
Kevin, I'm glad to hear that everything was completed on time for you. If there's anything else you need, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Ken was great to work with. He made sure everything worked out during the timeline we set before he was even in the picture. We loved the behind-the-scenes work and dedication he puts in for his clients. We will be reccomending him in the future.
Business response:
Remi, I appreciate your kind words and am glad to know that my behind-the-scenes efforts were valuable to you. It's wonderful to hear that we could meet your timeline successfully. Thank you for considering recommending me in the future.
Verified by Mutual of Omaha Mortgage
Ken and team were thorough, accessible and guided us on the process the entirely. this is our third home and best experience yet.
Business response:
Mathew, I'm grateful to know that you found this experience with me and my team to be your best yet. It's wonderful to hear that our guidance and accessibility made a difference for you. Should you have any further needs, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Responsiveness to questions. And Tom's patience as we navigated the closing process for thr first time in 35 years. The only downside was that a few times, someone from the office sent us an email requesting information/data that had already been provided.
Business response:
Jane, I appreciate your kind words about my responsiveness and patience during your closing process. I'm glad to have been able to assist you through this significant step after so many years. I apologize for the inconvenience with the email requests, and I'll ensure we're more coordinated in the future. If you have any further questions or need assistance, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Great service, very friendly, would recommend to anyone for use in the future.
Business response:
Andrew, thank you for your kind words and recommendation. I'm happy to hear you found the service friendly and great. If you ever need assistance again, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Made the entire process painless. Efficient and thorough.
Business response:
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Verified by Mutual of Omaha Mortgage
He was nice to a newbie home owner seeker.
Business response:
Thank you, Jocelyn, for sharing your experience. I'm pleased to hear that you felt comfortable during your journey as a new home seeker. If you have any more questions or need further assistance, feel free to reach out.
Verified by Mutual of Omaha Mortgage
The simplicity and sheer speed of the whole experience was great. We had a limited window in which to act and Ken's team made that happen.
Business response:
Donovan, I'm happy to know that the process was both quick and straightforward for you. It's great that my team and I could meet your time constraints effectively. If you need anything else, please feel free to reach out.
Mutual of Omaha Mortgage has a 4.9 star rating with 2,724 reviews.
Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.