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Mutual of Omaha Mortgage
- Mortgage Lenders
- Owings Mills, MD
About this business
Location details
700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Matt is very responsive to ensure a smooth experience.
Business response:
I'm thrilled to hear that your experience was smooth, Skyler, and that you found my responsiveness to be helpful. Ensuring clients feel supported and informed is always my main goal. Thank you for your generous rating and kind review. If you need any further assistance in future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Ben was extremely knowledgeable with the loan process and was obviously verse in the world of re-financing. He made things easy to work through and checked in often to make sure I had all the help I needed. Very good customer service that is not often apparent!
Business response:
Dear Donna, I deeply appreciate your generous review and for awarding 5 stars. I'm thrilled to hear you found my service helpful and easy to understand. It's my top priority to ensure my clients feel guided and supported throughout the entire loan process. Your positive words serve as a wonderful affirmation of the level of service we strive to deliver at Mutual of Omaha Mortgage. Please remember that my assistance is still available should you have any more questions or concerns in the future. Thank you again for choosing o... read more
Verified by Mutual of Omaha Mortgage
The process was easy and quick to move through. People were available to guide us through when needed and the use of technology helped speed everything up.
Business response:
I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was smooth and efficient, Gail. Our emphasis is always on making the process as easy as possible for our clients, and it's great to know that we hit the mark in your case. We aim to provide accessible guidance and leverage technology to expedite the process. Thank you for your positive review and stellar rating. It was a pleasure to serve you.
Verified by Mutual of Omaha Mortgage
Overall it was a great experience! We hit a few bumps in the road (my doing) and Ben and Nick helped make it happen. Ben helped me from day one along the way. Thank you!
Business response:
I'm so glad to hear that you had a great experience with us at Mutual of Omaha Mortgage, Bernadette! We understand that sometimes there can be unexpected hurdles in this process, but our goal is always to ensure we navigate through them successfully together. It was nothing but a pleasure helping you every step of the way. Thank you so much for your kind review and for the 5-star rating. It truly means a lot to me and Nick. We're here if you need anything else in the future.
Verified by Mutual of Omaha Mortgage
Ben was great at communicating everything with us. Was always available when I had questions. Explained everything in detail. He was very pleasant to work with.
Business response:
I'm so pleased to hear that you had a positive experience, Lori. It was truly a pleasure to guide you through the process and ensure all your questions were answered. Your feedback is greatly appreciated. Feel free to reach out if you ever have any further questions or need anything else. Thanks for choosing Mutual of Omaha Mortgage! Best regards, Ben Schiaffino.
Verified by Mutual of Omaha Mortgage
Michael was extremely patient and helpful.
Business response:
I truly appreciate your kind words, Thomas. It was my pleasure to assist you throughout this process. Your positive feedback encourages me to provide exceptional service to all my customers. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave a rating. It was a pleasure working with you.
Verified by Mutual of Omaha Mortgage
Great communication
Business response:
I am truly delighted to hear that our communication met your expectations, Melinda. We at Mutual of Omaha Mortgage strive to keep the channels of communication clear and open for a smooth and stress-free mortgage process. Thank you for taking the time to review and rate our services. Your feedback is greatly appreciated and we look forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Quick communications, replies and interaction withother parties
Business response:
I'm thrilled to hear that you had such a positive experience, Alfredo. Ensuring quick and efficient communication is a key part of what we strive for at Mutual of Omaha Mortgage. I'm glad to hear that this made your experience smoother. Thank you for the 5-star review! Looking forward to our continued interactions.
Verified by Mutual of Omaha Mortgage
Nothing would have made it much better, I'm just hard to impress
Business response:
I appreciate your honest feedback, Casandra. I'm thrilled to hear that your experience with Mutual of Omaha Mortgage has met your high standards, and it was my pleasure to help guide you through the process. Your 5-star rating means a lot to me. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing us for your mortgage needs. - Eric Moss
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 4,572 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.