This profile has been claimed by the business owner or representative.
I have been in the mortgage industry for over 35 years. I started my career at the Veterans Administrative in 1984 as a VA Home loan underwriter. In 1996, I left the Veterans Administration to work for Credit Union Mortgage. In 2002 I transitioned from the credit union to Suburban Mortgage Company. When Suburban Mortgage was sold in August of 2011, I helped Alan Fowler open up the Albuquerque branch for First Mortgage Company. I am now a proud member of the Waterstone Mortgage team. I am currently a producing manager with ... read more
6733 Academy Road Northeast, Suite A, Albuquerque, NM, 87109, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
She is a very seasoned loan officer. Very professional and efficient.
Business response:
Thank you for your kind recommendation, Christine! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Nancy is exactly the type of person you want to deal with when purchasing a home. She is knowledgeable, highly responsive, and a pleasure to deal with. I would recommend her to anyone looking for a lender.
Business response:
Thank you for taking the time to write this review, Jonas! We are happy to hear your homebuying experience was a smooth and easy process, thanks to Nancy. We look forward to working with you again, should you have future homebuying or refinancing needs. Congratulations on your new home.
I loved working with nancy this was our first purcahse on a home and she made the process amazing.She was always there when i had question.Always picked when we reached out to her. Thank you nancy for everything you and you team did for us.🙂
Couldn’t have asked for a better experience! She communicated so well, kept us informed and even taught us a few things. Pleasant, effective and efficient.
Business response:
Thank you for this 5-star review Merclaire! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Nancy is great to work with. Buying a home is a stressful time for most people, but when you work with Nancy that is unlikely to happen. She is there and guides you to make the process smooth and stress free.
Business response:
Thank you for taking the time to write this review, Veronica! We are happy to hear your homebuying experience was a smooth and easy process, thanks to Nancy. We look forward to working with you again, should you have future homebuying or refinancing needs. Congratulations on your new home!
Nancy and Rebecca were amazing to work with. Being out of state, they were descriptive, detailed and made it very simple for us. Highly recommend them!
Business response:
Thank you for taking the time to write this review, Rove! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Nancy and her team.
Buying a home is a long stressful process. Nancy made it so much easier. She was always available to answer my questions and explain things I didn't understand. My loan came in on time and I paid less at closing than I thought I would. I am grateful for all she did to make this happen!
Business response:
Thank you for this review, Russ! We know how many questions pop up throughout the loan process, especially when you are buying your home, that's why communication is key. It's sounds like Nancy went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again!
Nancy was absolutely the best! Not only does she know her stuff, she managed the entire process professionally and was excellent in her phone, text and email availability/communication. Totally available throughout the entire process. Never had to wait long for a response and most times had the answer or information I needed instantaneously. Please give her the opportunity to serve you... you won't be disappointed!
Worked with Nancy at Waterstone to refinance my home. She not only provided an exceptional rate, she went above and beyond by assisting me with up front costs through a sizable credit and availability for questions by phone. So thankful for Nancy and the team at Waterstone.
Business response:
Thank you for this review, Kristy. We know how many questions pop up throughout the refinance process, that's why communication is key. It's sounds like Nancy went above and beyond, providing answers to all your questions. Thanks again!
Nancy Griego at Waterstone Mortgage NMLS #305357 has a 5 star rating with 45 reviews.
Nancy Griego at Waterstone Mortgage NMLS #305357 is closed now. It will open tomorrow at 9:00 a.m.