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About National Auto Lube If your car is in need of care, don't settle for just any automotive service. Bring it in to the experts at National Auto Lube (Pennzoil) in Louisville. A sick car prevents you from moving at the pace of your life. For any automotive needs, test National Auto Lube (Pennzoil)'s crew in Louisville.
3745 Pamela Rae Dr, Louisville, KY, 40241, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Never received my receipt being sent to my email. Quick but I don’t know if they gave me my veterans discount.
Business response:
We appreciate you taking the time to share your concerns with us Mark. Please accept our apologies for not meeting your expectations. We would be happy to hear more about your experience and learn how we can make your next visit great. You can reach our dedicated customer service team via phone or text at 828-446-6695 or by email at customerrelations@sboilchange.com. Thank you for bringing this to our attention, and we look forward to improving your next trip.
Friendly, helpful, nice staff. In and out quickly.
Business response:
Thank you for the kind words, Diane! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!
I’ve been going to this oil change location for years. Now Strickland Brothers I didn’t know what to expect. It was great seeing William, a familiar face whom has shown expert service on behalf of my vehicles for quite some time. Again, I was not disappointed! Quality & Time Management at its best. Thank You William & SB
Business response:
Thank you for the kind words, Terry! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!
All good I will be back
Business response:
Hey there, Ricky! We're thrilled to hear your thoughts and appreciate you taking the time to share your experience. Your feedback means a lot to us, and we're grateful for your support. Thank you so much!
Oil change went very well, although the cost is higher compared to what my dealership charges.
Business response:
Thank you for leaving us such a great review, Andy! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.
Personal service and great advice on transmission flush soon.
Business response:
Lisa , we want to express our gratitude for the time you took to share your review. Your feedback means a lot to us as we continuously aim to deliver the best possible customer service. Thank you sincerely for acknowledging our efforts and for your kind words. We eagerly anticipate your next visit and the opportunity to serve you again.
Friendly and knowledgeable service guy. And not a bad wait time.
Business response:
Thank you for the kind words, Linda! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!
Quick and easy! professional great experience!! will be back!!!
Business response:
Hey there, Matt! We're thrilled to hear your thoughts and appreciate you taking the time to share your experience. Your feedback means a lot to us, and we're grateful for your support. Thank you so much!
Very friendly and did a great job! They checked my cabin filter bad it was very dirty. They are fast and efficient.
Business response:
Thank you for leaving us such a great review, Patrick! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.
National Auto Lube has a 4.9 star rating with 156 reviews.
National Auto Lube is open now. It will close at 7:00 p.m.