Svetlana S on BBB
5 months ago
05/11/2021, 14:26 PM
Our homes are our sanctuaries and for most of the home owners it’s our biggest lifetime investments.
When we are making the repairs and upgrades, it’s so important to select a trustworthy service provider who will keep all the promises being given to us prior closing the sales, while providing outstanding customer services and indeed the superior work quality we are all expecting.
Do not look further, contact Tracy Page at the Native Interiors, she is AMAZING!
The in-depth knowledge that she possesses, the heart and soul she dedicating to her customer’s projects are exemplary in so many different levels.
We’ve invited a few flooring companies to give us their estimates for the flooring restoration that being damaged by the water leak in our 20 plus years house (yes things breaks all the sudden) and we’ve scheduled the walk true with the Native Interiors representative. Like it’s been promised, a 30 min prior I received the text message from Tracy Page confirming her arrival on time.
When I’ve opened the door, it was a beautiful professionally dressed Lady with a smile on her face who had greeted me very warmly, asking how is my day was in such a polite and caring way that I’ve felt very comfortable instantly.
Comparing with other sales reps who’ve had came to our house and asked too many “provocative“ questions about the insurance and other essential for them information, trying to up-sell or build-up the estimates for the services telling us why we should not hire another company to do the flooring resto or we would have to hire another com to do the damaged flooring demolition, and pushing their flooring products to buy.
With Tracy my experiences was not only pleasant, but I’ve learned from this highly professional company expert so much about the flooring products, the process of restoration and what was so important is that the Native Interiors does everything from A-Z. That was a true breath of a fresh air!!
Tracy had extended the invitation to visit their company’s showroom to check all the products they’re caring. I was very impressed with the selections they are offering and had the opportunity to meeting it’s company Owner, who’s business philosophy based on the foundation: “Customers Satisfaction & Superior Services are #1 PRIORITY”, being humbled and caring.
That’s what exactly we had experienced hiring the Native Interiors to work on the flooring restoration, as fully licensed, bonded and certified company which was a great piece of mine for our family.
Yes, everything that being outlined in the written proposal being delivered with an exceptional quality!
Removing the furniture, doing the demolition & removing the old flooring, leveling it, laying out the new flooring and bringing back the furniture into the bedroom too. WOW!
Their company crew are absolutely INCREDIBLE! They worked fast, being very caring and the quality of the work is absolutely SUPERIOR!
At some point of the work project another representative of the company has visited our home and guess what? It was the Project Manager, Keaton Badger who came to do the quality control and ss company’s the do diligence. Highly professional, knowledgeable and polite. WOW!
BTW, he came one more time to check on the finished work project too. Isn’t it impressive!
That’s what is a family owned business is all about - they care about customers like FAMILIES.
Can’t be more happier and so thankful to Tracy and everyone who was involved into this project!
Our flooring is beautiful and we are a very happy customers who are highly satisfied and happy.
Thank you so very much for talking our stresses away and bringing the beautiful flooring to our house!
Highly recommending, call Tracy you will be happy you did!