Ned Stevens Gutter Cleaning

Andre Popov 

on Google

2 weeks ago

Too focused on making sales, locking you into contracts, instead of customer service. Initial call was mostly a sales pitch. Three weeks go by, no initial service, so I reached out via email. No response, so I called to cancel the initial service. To his credit, Carlos the rep did offer to schedule service in a few days and offer a small discount, but I wanted to cancel and wasn’t interested in a fix. They should’ve handled it right the first time. Carlos kept trying to close deals with rambling sales pitches so much that I... read more

Jeremy 

on Google

a month ago

I contacted Ned’s home to schedule a gutter cleaning, and after a week and a half, I received various different answers on a timeframe for my service. I would understand if they told me upfront it would be a certain amount of time until they could come to my house, but it was different every time I called. The original time I called to schedule, they didn’t include part of the service I had requested in the booking. Very disappointed. 

Fred Widicus 

on Google

11 months ago

They did a good job getting my gutters clean. The problem I had with a company is they arrived without notifying me and then blocked my cars by parking in my driveway. When I asked them to move to get out of the way, they told me my cars would not get anything on them and convinced me, they did not need to move their truck. Long story short, I had to take both cars to a car wash, and one of them still has issues with spots on the windows/paint from whatever they dumped on my car. Those are pictures of what was left on my car... read more

Todd 

on Google

6 months ago

They left my fence gate unlatched and my dogs could have easily gotten out. When I called to complain they refused to let me talk to a local manager and insisted that I could speak only with their call center. I've used Ned's for a while now and was reasonably happy. Then they came last week and, as a matter of habit, I checked my gate after they left and found that they had sort of pushed my fence gate shut but did not latch it. As I was standing there looking at it a gust of wind came up and blew the gate wide open. Had i... read more

Haylee Woo 

on Google

a year ago

They came and cleaned the gutters. However, they damaged my roof during this process. I contacted the CS on 12/3/23 and submitted a claim as they requested. Still NO response.