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Ned Stevens Gutter Cleaning
- Gutter Services
- Rockville, MD
About this business
It all started in 1965. A milkman named Ned Stevens became friendly with the customers on his route. Over time, those customers started to ask Ned if he could help out with some work around their homes. Ned noticed that more often than not, customers were asking to have their gutters cleaned… and Ned's Home was born!
Location details
1 Research Ct Ste, 450-420, Rockville, MD, 20850, United States
Get directions
I pay them every month but still get this every time it rains. or snows. I keep reaching out to the them, BUT they NEVER check (or respond to) their texted or email. They encourage us to text them, but NEVER check their own text messages. A good business wouldn't make it so hard to get things done. They encourage BAD reviews by not being very responsive.
The quality of the cleaning itself is good—thorough and effective. However, the scheduling is a major issue. The autumn cleaning was only done in February, which defeats the purpose. If timing and reliability improved, this would be a great service. Until then, expect long delays.
Discrepancy in Gutter Cleaning Service Request - Unfulfilled Exterior Cleaning I recently scheduled a gutter cleaning service with Ned Stevens company, and unfortunately, my experience did not meet my expectations. Despite clearly communicating my need for cleaning both the inside and outside of the gutters, as well as the 1st vinyl siding on the backside of my house, the technician who arrived only cleaned the inside of the gutters. When I reached out to discuss this issue with a coworker from the company, I was informed ... read more
I called to schedule gutter cleaning on December 6th. Was told they will come within 3 weeks. Now is end of January. I called several times to inquire when they will come and they flat out lied assuring me they will come. When I expressed concern that a snow storm is forecasted (mid January) the guy told me in one sentence “don’t worry, we work during all kinds of weather and will service your house ASAP weather permitted”???!!! What kind of statement is that. Terrible service. They are just interested to upsell you their pa... read more
I used their service a couple of times and it was good (hence the 2 stars). But let me tell you something, when they have your number/address, they will HARASS you for years! They call from an unknown number (not allowing you to block) and consistently leave messages about services you don't want. Fix that...
Frequently asked questions about Ned Stevens Gutter Cleaning
How is Ned Stevens Gutter Cleaning rated?
Ned Stevens Gutter Cleaning has a 4.8 star rating with 67 reviews.
When is Ned Stevens Gutter Cleaning open?
Ned Stevens Gutter Cleaning is open now. It is open 24/7.