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Ned Stevens Gutter Cleaning
- Gutter Services
- Rockville, MD
About this business
It all started in 1965. A milkman named Ned Stevens became friendly with the customers on his route. Over time, those customers started to ask Ned if he could help out with some work around their homes. Ned noticed that more often than not, customers were asking to have their gutters cleaned… and Ned's Home was born!
Location details
1 Research Ct Ste, 450-420, Rockville, MD, 20850, United States
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We had scheduled this gutter cleaning service to come twice a year, it was fine for the first year. Then they decided they could no longer clean the gutters complaining about our gutter shields, insisting they be permanently removed. We declined and decided not to continue the services since the shields were generally sufficient. They are overall very pushy trying to sell other services. But the reason for my review is that today, unannounced they put the ladder up on the house and were halfway up with their associate connec... read more
They refuse to give you any notice or tell you when they are coming. We just got a notice they are coming within minutes while we have painters all around the house. Why they can’t notify you a day in advance is beyond me. On top of that, they try to upsell you on other services and then every time they come out they find repairs that are needed, even shortly after we had repairs done. They do ok cleaning the gutters but I am tired of them coming out with only minutes notice. Bear in mind you don’t have any idea what day the... read more
The quality of the cleaning itself is good—thorough and effective. However, the scheduling is a major issue. The autumn cleaning was only done in February, which defeats the purpose. If timing and reliability improved, this would be a great service. Until then, expect long delays.
Discrepancy in Gutter Cleaning Service Request - Unfulfilled Exterior Cleaning I recently scheduled a gutter cleaning service with Ned Stevens company, and unfortunately, my experience did not meet my expectations. Despite clearly communicating my need for cleaning both the inside and outside of the gutters, as well as the 1st vinyl siding on the backside of my house, the technician who arrived only cleaned the inside of the gutters. When I reached out to discuss this issue with a coworker from the company, I was informed ... read more
I called to schedule gutter cleaning on December 6th. Was told they will come within 3 weeks. Now is end of January. I called several times to inquire when they will come and they flat out lied assuring me they will come. When I expressed concern that a snow storm is forecasted (mid January) the guy told me in one sentence “don’t worry, we work during all kinds of weather and will service your house ASAP weather permitted”???!!! What kind of statement is that. Terrible service. They are just interested to upsell you their pa... read more
Frequently asked questions about Ned Stevens Gutter Cleaning
How is Ned Stevens Gutter Cleaning rated?
Ned Stevens Gutter Cleaning has a 4.8 star rating with 68 reviews.
When is Ned Stevens Gutter Cleaning open?
Ned Stevens Gutter Cleaning is open now. It is open 24/7.