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3131 Camino Del Rio N., Suite 1100, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Nic was incredible to work with. We had a short close and Nic communicated with us every step of the way and answered all of our questions. He made our lending process very simple and we will be using him again for our next home!
Verified by Mutual of Omaha Mortgage
It was great working with Nic through the process of getting a mortgage. He spent quite a while with me early in the process, explaining the options and learning my unique situation, all while not knowing if we'd choose his company for our mortgage. He was very detailed and was able to translate "mortgage financial" speak into casual speak for me to clearly understand. Throughout the whole process, he and his supporting cast kept me aware of what was needed and where we were in the journey.
Verified by Mutual of Omaha Mortgage
Nic embodies all of the things you want out of a loan officer: trustworthy, knowledgeable, thorough & always has your back. He puts you at ease and explains everything in the right amount of detail so you feel comfortable but aren’t overwhelmed. Would definitely recommend working with him!
Verified by Mutual of Omaha Mortgage
Nic helped walk my wife and me through the full loan process with different loan options to compare. He explained the differences between the different loan structures and helped guide us to choose a loan that was best for us. Highly recommend!
Verified by Mutual of Omaha Mortgage
I worked with Nicholas Hasselwander to refinance my home. I have never worked with anyone who was so helpful and detailed every step of the way. He went above and beyone to find the best rates for me in the market. His knowledge was extra ordinary and helpful that really helped me to understand every single document i was signing. We were very satisfied with his ability to communicate everything clearly and easy to understand. I highly recommend Nicholas to everyone who wants to work with someone who will always be there for... read more
Verified by Mutual of Omaha Mortgage
Nic provided excellent knowledge to us as first time home buyers! It was a several month process, and he worked with us to help us find a loan that best suited us! He is very knowledgeable when it comes to what time of loans are accessible for his clients! Nic provided us with great customer service from day 1 with our prequal up until this point! He reached out roughly a year after we purchased to let us know rates had dropped, and that we could lower our interest rate, saving us money on our monthly payments! Highly recomm... read more
Verified by Mutual of Omaha Mortgage
I have worked with Nic a few times now. The first time was when he did the loan for my daughter and son-in-law on thier home. He was so great! Super responsive, explained everything very clearly to them and being that they were first time homebuyers, they needed a lot of hand holding. Nic was patient, kind and highly communicative. I referred him again to another young couple that were also first time homebuyers. They shopped around to see if they could find a better deal and after interviewing 12 other lenders, they came ba... read more
Verified by Mutual of Omaha Mortgage
I want to preface this by saying we did close on time, and the rate we got was very good (though I don't think it was the best). Nic started out amazing. He is very knowledgeable with finances, and he helped me understand the pros and cons of different rates and down payments, which wound up changing my mind for the better. However, after the ball started rolling, he became less responsive and less clear. It was almost as if he decided that he had already won my business and so he had moved on to trying to hook other client... read more
Business response:
Thank you, Mike, for your detailed feedback. We appreciate you choosing Mutual of Omaha Mortgage and are pleased to hear that our firm was able to provide you with a competitive interest rate. We truly believe in the value of our offerings and are dedicated to providing customers with the best possible service. We're sorry to hear that your experience with Nic didn't quite meet your expectations. It's crucial for us that our clients feel supported and informed throughout the entire process, and it sounds like this wasn't qu... read more
Verified by Mutual of Omaha Mortgage
Nic was pleasant and responsive, but there were multiple instances of miscommunication to our detriment. We would be told one thing and it would change on paper or a change would not be made, and Nic didn’t seem to understand his role in that. I appreciate the hustle but the experience became extremely stressful for us. Working with Kari Roy was also quite stressful because she seemed to work too quickly to pay attention to the details, thus we had to repeat ourselves multiple times and call out mistakes and misinterpretatio... read more
Business response:
Thank you for sharing your feedback, Laura. We regret that your experience with us at Mutual of Omaha Mortgage did not meet your expectations. We strive for clear and precise communication with our customers, so it's distressing to hear about the miscommunication and errors you experienced with Nic and Kari. We apologize for the stress this caused you. Your review is very important to us as we continually aim to improve our service. Please rest assured that your remarks have been shared with the concerned team. Your feedback... read more
Nic Hasselwander of Mutual of Omaha Mortgage has a 4.9 star rating with 51 reviews.
Nic Hasselwander of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.