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3800 S. Central Expressway, McKinney, TX, 75069, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | Closed |
I was satisfied with my oil change/tire rotation. However, when I mentioned that my service engine soon light had come on in the previous day or so, the service advisor told me it would cost $189 to simply diagnose the problem. That was completely unacceptable.
Business response:
We appreciate all reviews, and appreciate you providing us with this feedback.
Was on top of making the sale work, took care of everything they could.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Nissan McKinney dealership always does a good job repairing my vehicle.
Business response:
2005 Nissan Xterra 4.0 Owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Mckinney.
Good but definitely not great. Adviser Ibrahim was bad. That why they get 3 stars
Business response:
2020 Nissan Altima 2.5 S Owner, we regret to hear that you had a less than positive experience with us. We appreciate your honest feedback, as we are always looking for ways to improve. We are always more than happy to assist you if anything else comes up. Take care!
Excellent customer service, clean facility, and efficient staff. Very knowledgeable, trustworthy and dependable service advisor in Brandon Palmer. Nissan of McKinney is a dealership worth going to.
Business response:
We appreciate your positive review about your recent experience with Brandon and the rest of us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent advisor Work completed in the alloyed time
Business response:
Thank you again for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care!
Stan has helped me with oil changes and tire issues. He always takes care of the issue and makes the visit pleasant.
Business response:
Hi Pathfinder Platinum Owner, thank you so much for your positive comments about Nissan Of Mckinney! We hope to be of service to you again in the future. Best wishes, Nissan Of Mckinney
Great Service.The Service Tech, Michael Riffe, is ALWAYS on top of things.
Business response:
Thank you for taking the time to leave us a positive review!
Online I selected the $90 oil change. Already expensive. Well my dad did the appt and the rep said I need the $160 one. Absolutely absurd for an oil change in a truck.
Business response:
Thank you for your detailed feedback. Customer service and transparency are extremely important to us. At your earliest convenience, please reach out to Dan Irwin at Dirwin@nissanofmckinney.com.
Nissan of McKinney has a 4.3 star rating with 11,619 reviews.
Nissan of McKinney is closed now. It will open at 8:30 a.m.