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Specialties Your Premier Nissan Dealership in the South Bay History Established in 2016. Nissan od South Bay is under new management and ready to provide the highest levels of customer service for the local community.
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 10:00 p.m. | |
Tue | 9:00 a.m. to 10:00 p.m. | |
Wed | 9:00 a.m. to 10:00 p.m. | |
Thu | 9:00 a.m. to 10:00 p.m. | |
Fri | 9:00 a.m. to 10:00 p.m. | |
Sat | 9:00 a.m. to 10:00 p.m. | |
Sun | 9:00 a.m. to 10:00 p.m. |
"I had never been here before. Your customer service was..." I had never been here before. Your customer service was really really great. They even provided a free ride back and forth from my home.
Business response:
Hello, thank you for taking the time to tell us about your excellent experience at Nissan of Torrance. We are happy we could provide such a wonderful experience, and look forward to being of service again. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
"Chris was great and I appreciate the prompt service. I..." Chris was great and I appreciate the prompt service. I would've given it 5 stars but this twenty five word minimum is wack af.
Business response:
Hello Dante, Thank for you comments about our team. We're glad to hear we delivered such a great experience. Unfortunately we have no control over the social media sites and their regulations. If there's anything further we can do for you, we are happy to help! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager
"Dealer was clean time spent was okay and my service..." Dealer was clean time spent was okay and my service person explained everything! Giving up my Nissan other than that I would be back again!
Business response:
Hi Jmartin, thank you so much for your positive comments about Nissan Of Torrance! We really appreciate your positive review and high star ratings! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
"Thank you Mitchell Q. You made me feel at ease. My..." Thank you Mitchell Q. You made me feel at ease. My vehicle was serviced and I did have to return the next day because a part had to be ordered. I was in and out relatively quickly each day. Thank you Mitchell, I give you a 10/10. The cashier should wear a mask and allow customers to insert credit card into the machine rather than hand to her.
Business response:
Hello Joy, We are happy to hear that our team member Mitch provided such a wonderful experience. We are glad he made sure that your service experience was smooth and fast. We will be sure to pass along your comments to Mitch. Thank you once again for the excellent feedback. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
"No matter who I work with at Nissan of Torrance I receive..." No matter who I work with at Nissan of Torrance I receive excellent service. Once I had an experience that was less than perfect and the team at Nissan of Torrance corrected the issue immediately. They are the only team I trust with my car.
Business response:
Hello Tisha, Thank you for taking the time to tell us about your most resent experience. Our top priority is to provide top quality service, and we are glad to hear your visit was the case. We thank you for choosing Nissan of Torrance, and we truly appreciate your loyalty. Until next time, take care. Kind Regards, Elizabeth Reyes Customer Relations Manager
"Very professional! I purchased my Nissan at a F*rd..." Very professional! I purchased my Nissan at a F*rd dealership. They did not have the necessary equipment to address my issues. This dealership not only fixed the problem, they also provided a loaner vehicle so that I was able to get to work. Claudio was great!!
Business response:
We are so happy to hear that our staff was able to help repair your vehicle and accommodate you with a loaner while your car was being serviced. I will make sure to pass along your wonderful feedback to Claudio. We are always happy to help should anything else come up. Kind Regards, Elizabeth Reyes Customer Relations Manager
"In all honesty I’m stuck on coming to repair my car at..." In all honesty I’m stuck on coming to repair my car at The Nissan Service center only Claudio as are all other techs - professional courteous - explain every detail! The center is comfortable with coffee tea - snacks
Business response:
Hello, we would like to thank you for your excellent feedback about our team at Nissan of Torrance. We can not thank you enough for your business. It is reviews like yours that truly keep us motivated. We are always happy to help should anything else come up. We look forward to your next service visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
"The service rep who I worked with was great, very..." The service rep who I worked with was great, very friendly & efficient. I was able to easily get a ride back home - thank you to the cashier. A big thank you to the tech who washed my car - it was sooo needed & he did a great job. Overall it was a great, easy experience and I really appreciated the work you all did. Thanks!!!
Business response:
Hello, Thank you so much for taking the time to tell us about your recent service experience. Our team strives to provide excellent customer service, and we are glad that was achieved during your visit. We look forward to your next visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
"Great service and great location, but depending what type..." Great service and great location, but depending what type of service is being done on your vehicle, could mean a very expensive repair bill, or an acceptable repair bill. Major repairs will ruin many household budgets.
Business response:
Hi , we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager
Nissan of South Bay has a 4.9 star rating with 3,051 reviews.
Nissan of South Bay is open now. It will close at 10:00 p.m.