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Nissan of South Bay
- Torrance, CA
About this business
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I WANT TO FILE A COMPLAIN HERE - After an oil change service today (invoice# 101038) the technician negligently left the engine oil uncapped and it spilled all over when I got home. We smelled something burned and opened the hood and this really shocked us! Who's taking the responsibility for the potential damage???!!!
Terrible results on my purchase. High turnover and promises not kept!
Do not trust them. The sales team made promises that Damian Soto (Finance Manager) did not honor in the deal.
I leased a LEAF from them three years ago. I was ready to turn in the car, so I called them to make an appointment. The person I spoke with said that no appointment was needed, to just stop in. That's what I did, making the one-hour drive on the notorious 405 freeway. I checked in with the receptionist and her first question was, "Do you have an appointment?" I explained that I'd been told to just drop in. She informed me that they had only one finance person, DAMIAN SOTO, and that he was with a customer, but she would let h... read more
The guy name Francisco was rude and didn't know if If if he was coming or going didn't even bother to run my record or show me around....look funny dress worse .
Had my Nissan quest serviced to get power steering fixed .First they quoted me extremely high then continued to try and tell me they're giving me A discount. Then I was told I wouldn't be charged for an alignment . But when I checked receipt I was fully charged. When askwd abour it the service writer said he meant he would give us a discount . A day after u picked it up my powersteering went out again as i was driving with my kids in the car. I had to bring it back not once but twice . On thier paper work They marked They ch... read more
worst 2 days ever.........I will not recommend 2 my f/b world ! I give it minus - 0 RATING!
Atrocious service. Has been bad for a very long time.
Miserable. Wasting customers' time by making appointments for a recall without even having the parts they need to exchange. Add to that some run around and a long wait to find out and you know which place you better avoid. Dreadful service.
Business response:
We are sorry that your recent visit did not go as smoothly as expected. When dealing with recalls, we strive to keep as many of the replacement parts in stock as possible. Occasionally, there is a sudden influx of vehicles that need these replacement parts; quickly draining existing stocks and causing unforeseen delays. Thank you for bringing this issue to our attention and we are sorry for any inconvenience that this delay caused you. We value your feedback, and will do all we can to ensure that this does not happen again.
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.4 star rating with 4,344 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is closed now. It will open tomorrow at 9:00 a.m.