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North Side Mitsubishi
- Automotive
- Edmonton, AB
About this business
Location details
9670 125a Ave NW, Edmonton, AB, T5G 3E5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Booked appointment, thermostat problem, Thermostat not closing completely causing long warm up times when cold. Explained issue to service advisor. Returned 2 + hours, they could not find any fault. Needs to be "Cold" ! Leave car overnight not an option. My 39 years as a tech won't buy the benefit of doubt for a $32.00 thermostat. Purchased 2 new vehicles from you in the last 3 years. Won't make that mistake again!
Business response:
Thank you for your response Michael. It is unfortunate that we were unable to resolve your concern on the day of your appointment. I can understand your position on the matter, however we do have to follow warranty guide lines set out by our manufacturer in regards to diagnosis and repair. Not to say that you were incorrect by any means but having your vehicle here for 2 hours while it was at operating temperature does not give us the time to provide a proper diagnosis to Mitsubishi for warranty approval. I hope you can unde... read more
Kristy was very thorough and friendly
Staff was friendly work fast .
Business response:
Thanks Milan!! -Liam
Very helpful staff and professional. My experience was a pleasant one thank you to all
Business response:
Thank you, Jeff! We’re glad to hear our staff made your experience pleasant and professional. We appreciate your recommendation. –Liam, GM
Great job.
Business response:
Thanks!!
Wait time is not that too long, service attendant is straight forward in giving the details, overall I feel good about the service for my vehicle.
Business response:
Thanks Edwin! We aim to please. Liam, GM
i will 100% recomemded northside mitsubishi,edmonton people working there are so very helpfull,specially Kristy.thanks to her👍
Business response:
Thank you so much, Baltazar! I'm thrilled to hear you had such a positive experience and that Kristy made a difference. We truly appreciate your recommendation and support! -Liam, GM
Excellent service as always
Business response:
Michael, thank you for your continued trust in our team. We’re always happy to serve you. –Liam, GM
We get t there earlier than expected and they got us straight in and had the repair done quickly. The costumer service representative we had was awesome. Thank for the great service and friendliness
Business response:
Mary, glad we could get you in quickly and take care of the repair without delay. Thanks for your kind words! –Liam, GM
Excellent dealership to deal with, answered every question promptly and bought a vehicle without even seeing it. Financing went great, customer service was great and felt like a highly valued customer through out the process. Great team working there.
Business response:
Thank you, John! Buying a vehicle without seeing it in person takes trust – and we’re so glad our team earned yours. Happy to hear it was smooth from start to finish. –Liam, GM
Frequently asked questions about North Side Mitsubishi
How is North Side Mitsubishi rated?
North Side Mitsubishi has a 4.6 star rating with 3,252 reviews.
When is North Side Mitsubishi open?
North Side Mitsubishi is closed now. It will open at 9:00 a.m.