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780 Tek Dr, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jason, from EMT, came out to inspect an exterior door that was causing some minor water damage in my home. He was thorough and made sure to try to stop any further water damage. Fingers crossed, he was able to stop any further issues, until we can replace the door.
Business response:
Hi, Laney. We are thrilled to learn that you had a positive experience with us!
Jason from EMT fixed the issue I had quickly and profrssionally. I highly recommend him!
Business response:
Hi, Phyllis. Thank you so much for leaving us a stellar review!
The manager for our office condo, Judy Howells, has been an amazing resource for us. She is so incredibly responsive and immediately responds to any request she has received from us. She has a positive nature and we greatly appreciate having her on our side.
Business response:
Hi, Donna. Your feedback is highly appreciated. Thank you for the review!
I hope to offer a balanced perspective since there have been so many completely negative reviews. Having seen complaints regarding snow removal and basic community maintenance, I believe this snow issue is often dictated by "2 inch-trigger" snow contracts and maintenance related budget decisions rather than the management company's fault. In a light snow winter, constant plowing and salting is simply not cost-effective for the association. That is a board decision, not the management company. I have also noted a number of c... read more
Business response:
Hi, Gary. We appreciate the kind words and are glad we could provide you with a positive experience!
The service was great.
Business response:
Hi, Leigh. Thanks for taking the time to share your positive experience. We truly appreciate it!
Lisa put in a work order for us right away! Jason did an amazing job fixing our problem and was extremely easy to talk to & work with!
Business response:
Hi, Ester. We are thrilled to learn that you had a positive experience with us!
Suzanne is our property manager, she gets the job done and communicates very well to the board.
Business response:
Hi, Cheri. Thank you so much for leaving us a stellar review!
Called in for service in regards to a leak outside. The maintenance associate came out same day to inspect and work on the issue. Very polite gentleman.
Business response:
Hi, Sotirios. Your feedback is highly appreciated. Thank you for the review!
Very responsive to our requests. Makes it much simpler to manage the property, compared to handling issues ourselves.
Business response:
Hi, Dennis. We appreciate the kind words and are glad we could provide you with a positive experience!
Northwest Property & Financial Management has a 2.9 star rating with 163 reviews.
Northwest Property & Financial Management is open now. It will close at 5:00 p.m.