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Northwest Self Storage
- Self Storage
- Portland, OR
About this business
Northwest Self Storage offers convenient and affordable self storage in Portland. Whether you're looking for temperature control, drive-up access, covered parking, or wide aisles for easy truck access, you'll find a storage unit to fit your needs with us. We make self storage easy with extended gate hours, well-lit grounds and secure facilities. Store with Northwest Self Storage and see why our units are the ideal place for all of your storage needs. Come visit us at 9065 SW Canyon Rd
Location details
9065 SW Canyon Rd, Portland, OR, 97225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our initial move in was a bit of a fumble. We made one trip mid-week and returned with a truck over the weekend only to find that their power was out. This meant no elevators or access to our storage unit. This lasted for 3 days. At no time was there an email delivered or a sign put up outside. Customers such as ourselves found out upon arrival. I mentioned to the office manager at the time that an email or text notification would have been nice. She didn’t have a response. We since have had a great experience with Melanie ... read more
Melanie was extremely helpful and friendly in securing our storage unit. Her excellent service made the process quick and easy. Highly recommend!
Cedar Mill resident that has stored here for over two years with zero issues! Clean, secure, easily accessible facility! If you are willing to move your stuff to a new unit ever few months, the front desk will help you get cheaper promo rates. We store mainly camp and festival gear, so Spring-Fall we get a larger unit about is easier to access. Helpful staff and onsite bathroom!
Clean. Secure. Competitive terms. Exceptional service onsite and by phone. Melanie does an outstanding job. Excellent customer service.
I have nothing good to say about the corporate approach of NW Self Storage. I emailed their Escalations Department my concerns when after 10 months, my rent had increased by 36%. The only consistent responses that I received had nothing to do with my concerns, rather notice of yet ANOTHER RENT INCREASE!. After 16 months of business, my rent will have increased by 46%. Feeling strong armed and frustrated for their lack of response, I gave them my notice to vacate. If I could leave zero stars for the review, I would have.
Frequently asked questions about Northwest Self Storage
How is Northwest Self Storage rated?
Northwest Self Storage has a 4.9 star rating with 44 reviews.
When is Northwest Self Storage open?
Northwest Self Storage is open now. It will close at 6:00 p.m.