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Oak Pointe Veterinary Care
- Dover, OH
About this business
Location details
3165 Reese Road, NW, Dover, OH, 44622, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Do I recommend the doctors… absolutely.. do I recommend them in other aspects absolutely not… I was a customer of 4 years never missed a payment until I changed my card in June and due to lack of communication, wrong emails and me not thinking anything of it( pregnancy brain) they sent a good paying customer to collections without waiting for me to show up for my appointment within the week I received the information, but was only told to “change my card” (which I will not do over the phone due to previous mistakes) bot... read more
Business response:
Thank you for giving us an opportunity to make this situation right for everyone.
THIS IS FROM MY BEST FRIEND I WOULDNT TAKE ANY OF MY ANIMALS TO THIS VETS OFFICE IF IT WAS THE LAST ON EARTH!!!! If I could give negative stars to this place I would. I recommend everyone to leave this clinics care before its to late. On the 13th of September of 2021 I took my 17 month old pup in to Dr. Abby Wittig for stomach issues. Vomittimg, not eating, having issues going to the bathroom. While in clinic for appointment her tech spoke about x rays. I was good with this idea I inquired about cost so I knew what I was spe... read more
Too expensive. They do price matching on meds but don't tell you that until it's too late. They ran tests without my approval and ended up with a $400 bill( vet appointment and meds). My other vet I used to go to for my other dog was never that expensive. I'm going back to my other vet. I chose this one due to convenience. I'll drive the extra distance!
Piss poor service, a year ago paid $400 to them and was assured my cat would make it and he died less than 24 hrs later. Then today I call to schedule a visit for my kitten and was in a round about way told that I was a poor pet owner and was hung up on by a woman of the name Kylie. DO NOT GO HERE!
Business response:
We are sorry to hear about your experiences at our hospital. We appreciate your feedback as we strive to provide the best possible patient and client service. Unfortunately, the hospital manager had to leave you a message to discuss the situation further. Please feel free to return the call at your convenience.
Lucky loves her Dr. Jeff........
Recommendedthey were very good when my shituz was very sick and passed away Did all they could to save her great staff
Business response:
Diane, thank you for your kind words. We are glad we were able to provide some comfort during the tough process.
Do NOT purchase paw plan. Even if you no longer have the animal you STILL pay! Unbelievable!
Business response:
Denise, we apologize you were not satisfied with your experience at our hospital. Please give our hospital manager a call at your earliest convenience to discuss your concerns.
My 10 year old GR passed away of cancer in October. Took him in with symptoms in August. Was told it's allergies. Went back but it was to late. He lived one week. Wish more were done on the first visit so that we could have had more time to prepare. Our hearts are broken.
Business response:
Toni, we are so sorry for your loss. We appreciate you taking the time to speak with our hospital manager earlier and allowing her to address your financial concerns. We take this feedback to heart and please know you and your beloved pet are in our thoughts.
Frequently asked questions about Oak Pointe Veterinary Care
How is Oak Pointe Veterinary Care rated?
Oak Pointe Veterinary Care has a 4.8 star rating with 916 reviews.
When is Oak Pointe Veterinary Care open?
Oak Pointe Veterinary Care is closed now. It will open at 7:00 a.m.