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Oaks at Maple Ridge
- Assisted Living Facilities
- Columbus, GA
About this business
Location details
4500 South Stadium Dr, Columbus, GA, 31909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
All the staff are friendly and helpful towards the residents here. I have already told family and friends about my experience and the community and how happy I am. There are days that the food is really good, and some days not so good. Overall, I think the food is acceptable. The food has improved since I have been here, and the community has held meetings to discuss the food with the residents. The management is outstanding here!
My mother will be leaving Morningside after 12 1/2 years due to finances. These years provided her with excellent care. The staff is kind, caring, and patient. Even during the most challenging times her care was utmost in the minds of the people who work there, from the director to the van driver ! Everyone cares about their work if they find another job. I wish I could name the ones who we have known the longest and who have been consistently loving. We will miss the friendship we have made. May God bless this wonderful gr... read more
The only problem we have is in the apartment the toilet kept overflowing. So building maintenance could be improved. The activities are good, they go on various field trips. The food could be improved, it's a 2.5. They could have more choices, and the quality could be better. They need more staffing, they are short staffed, they have a high turnover rate. Overall it's pretty good. I like how they are helping her adjust.
Business response:
As the Executive Director, I appreciate the kind words and compliments that you have for our recreation and activity program. Thank you too for the recognition that we are collaborating to make your loved one’s adjustment successful. I am so glad that we resolved the plumbing issue- I know that can be aggravating! I would like to hear more about your comments regarding the food and the staffing. At Morningside, we know that both are so important to creating the lifestyle that our residents want and deserve. For the food, we ... read more
Trying not to be very negative but the facility did a poor job on all the thing we ask of them. My mother room was never clean we had several meetings about this and always had a excuse for the reason the room was not clean. Also asked for her bathing schedule and when it did not happen again excuse's. We did some walk-in visit and had the director go to the room on the day of cleaning and she was able to see why we had been comparing the next week when I did a visit the room was spotless and with that said that was the only... read more
Business response:
Thank you for leaving a review. If there are any concerns with your experience of our community that you would like to discuss with a member of our home office team, please call (770) 796-5871, and we will be glad to speak with you.
Placing my mother at Morningside was a horrible error! I was totally duped into believing my mother would have caring, trustful oversight. It did not happen and my mother’s residential time there was a heartbreaking experience. Please investigate this facility THOROUGHLY prior to placing your loved one at Morningside. It will save you from a heartbreaking experience.
Business response:
Brenda, I am the Regional Director of Operations and want to thank you again for speaking with me the other day.We desire to exceed the expectations of our residents and families and I apologize that your experiences did not meet that standard. Your feedback helps us identify areas of opportunity for us to focus on as we strive to improve the quality of service we provide. If you have any further questions, please do not hesitate to reach out to me. Kind regards, Dannie.
Huge mistake. If you are searching for a safe, quality, and caring facility that is designed for all facets of daily needs and provides a sense of security for resident and confidence for family , PLEASE do not place your loved one here unless they are exceptionally independent. PLEASE take the time to research annual inspections and deficiency reports— it will prevent a lot of heartache. Although the Director claims there are no staffing issues, there is an alarming attrition rate. Hardly a week went by that they weren’t “s... read more
Business response:
I am the Regional Director of Operations and was disappointed to read your impressions of our community. The health and happiness of our residents, and the peace of mind of our families, is very important to us. To accomplish this we hold our staff to the highest standards of integrity, quality care, and compassion. As we are always looking for way to improve the level of service we provide I ask that you contact me at your earliest convenience. Thank you for your consideration, Dannie.
Frequently asked questions about Oaks at Maple Ridge
How is Oaks at Maple Ridge rated?
Oaks at Maple Ridge has a 4.2 star rating with 41 reviews.
When is Oaks at Maple Ridge open?
Oaks at Maple Ridge is open now. It will close at 8:00 p.m.