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Oaks at Seneca
- Assisted Living Facilities
- Seneca, SC
About this business
Oaks at Seneca is a senior living community offering person directed assisted living and memory care located in Seneca, SC. The community works with you to understand your needs and preferences and create an environment where you can thrive. In addition to personalized senior care services, Oaks at Seneca offers a variety of engaging activities and amenities to promote physical, social and spiritual well-being. The communities’ goal is to provide comfort and convenience while residents pursue their interests at home or anywh... read more
Location details
15855 Wells Hwy, Seneca, SC, 29678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
We have been very pleased with our experience at The Oaks. I feel they really care about their residents and take good care of them. When I have had questions or needs for my mom, they have responded quickly and appropriately.
Overall I am satisfied with the care that my wife gets. I have a few complaints. It took 2 days for her to get toilet paper and her toilet does not flush properly and that has been like that for over 10 days. It takes over 45 minutes for her to get her food
Business response:
Thank you for taking the time to leave a review of our community. The feedback provided is extremely important as we continue to improve the experience for your wife and all of our residents.
My mom was previously a resident at Oaks at Seneca. The girls were amazing, they loved my mom and really treated her like she was their mom. During her last days, I spent most of the days with her, I left to go home and shower when I would come back one of the girls were sitting with her. I just wasn't impressed with the few that were in charge.
Business response:
Thank you for taking the time to leave a review of our community.
I was visiting with my aunt for the holidays and I was very impressed with my experience at oaks. Every staff member spoke and made me feel welcome. My aunt has made so many friends and even introduced me to a few of them. I am very grateful she has a place like this.
Business response:
Nancy - Thank you for the five star review. We were grateful to have you visit our community this holiday season. It is a pleasure to provide care for your aunt.
The community is always very clean and the staff members are so welcoming! They treat every one like family and it is obvious the staff cares deeply for each patient. The food is obviously better than most and activities are always exciting!
Business response:
Ann - Thank you for the five star review.
They get 5 stars on all except for the value, it is a little pricey, but a great place. Everyone is really nice and easy to work with. The meals that are provided have a good variety. The hard wood floors are a huge plus for those in wheelchairs. I would recommend Oaks at Seneca , again it is a great facility and great people.
Business response:
Thank you for the five star review.
Loved the support we got there. I'm not used to cost/ comparison. But this was tough for what he draws. Director was awesome as well as the activities and routine. Based on the experience we have had so far with Oaks at Seneca, we would recommend this community to other families.
Business response:
Thank you for the five star review and recommendation of our Oaks at Seneca Community.
We recently began the process of looking for respite or long-term care for my grandfather and I literally had no idea where to start. I reached out to [name removed] at The Oaks and we scheduled a lunch date. I am so happy that I did!! She is so knowledgeable in her field and I really felt that she cared about helping me, but also about what is best for my grandfather. After our lunch, I reached out to her multiple times with questions about Pops’ long-term care insurance coverage, financial questions, and just general frust... read more
Business response:
Lauren - Thank you for taking the time to share your experience and leave a five star review of our community. It is an honor for us to be able to assists you and your family through this journey.
This community has such a feeling of family. We toured the facility and was so impressed with the staff members and there interaction with the residents. You get a true feeling of home and genuine love. The accommodations were made to fit any of needs we would have. I just can't explain how welcome they made you feel. We were very impressed.
Business response:
Thank you for the five star review. Being a family company, we prioritize creating community atmospheres that feel like family to our residents.
Frequently asked questions about Oaks at Seneca
How is Oaks at Seneca rated?
Oaks at Seneca has a 4.8 star rating with 57 reviews.
When is Oaks at Seneca open?
Oaks at Seneca is closed now. It will open tomorrow at 8:00 a.m.