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Octapharma Plasma

4.3

About this business

Location details

3901 Capital Blvd, Ste 125, Raleigh, NC, 27604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
Sun7:00 a.m. to 5:00 p.m.
4.3833 reviews
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Peggy Wiggins's profile image
Peggy Wiggins 
recommend  Recommended
a year ago

My last experience was bad I got stuck 3 times and couldn’t get my blood put back in me 😡, But other times it’s been pleasant so I guess but somedays it could be . But I definitely recommend them to my family and friends 

Business response:

Hi Peggy , we appreciate your kind words. At Octapharma Plasma, we focus on providing a positive donation experience every time you visit and appreciate the support from our satisfied donors like you.  

Freddy Lynch's profile image
Freddy Lynch 
recommend  Recommended
2 years ago

it's very capable of doing what is ask of them like providing high quality care always been greeted with a smile n high professional mannerisms I appreciate them staff n mangers for creating a safe n welcome environment 

Business response:

Hi, Freddy. Thank you so much for leaving us a stellar review, and we look forward to seeing you again soon!  

K Connie Bledsoe's profile image
K Connie Bledsoe 
recommend  Recommended
2 years ago

I recommend going there they are a caring relaxing calm environment if anything this is the only clean safe place and once u come u will feel at home 

Business response:

Hi, K. We are thrilled to learn that you had a positive experience with us! At Octapharma Plasma, we’re focused on providing a safe, welcoming, and rewarding experience for all donors. We look forward to seeing you again soon!  

Brian Bunn's profile image
Brian Bunn 
recommend  Recommended
3 years ago

the professionalism the staff has always treating everyone with the most respect 

Business response:

Hi, Brian. We strive to offer all our donors a safe, welcoming, and rewarding plasma donation experience. Thank you so much for leaving us a stellar review, and we look forward to seeing you again soon!  

Katie Angel's profile image
Katie Angel 
recommend  Recommended
3 years ago

the staff at Raleigh were great. very informative and concerned that you were comfortable. my only issue is payment. transaction history shows money is there as well as ATM but it's not. then you wait on hold & it's fustrating. if I wasn't in a financial situation where every cent is needed I wouldn't complain. I am though and time & gas cost money. 

Business response:

Hi, Kim. We are thrilled to learn that you had a positive experience with us! At Octapharma Plasma, we’re focused on serving you and providing a safe, welcoming, and rewarding plasma donation experience. We look forward to seeing you again soon!  

Amy Yardis's profile image
Amy Yardis 
recommend  Recommended
5 years ago

Every time i go here it is a positive experience Great customer service and the people drawing the plasma do a great job. 

Lisa Cross Powell's profile image
Lisa Cross Powell 
2 years ago

they're ALWAYS short staffed and waiting is too long 

Tya Alston's profile image
Tya Alston 
3 years ago

This place is awful. I wouldn’t recommend donating here unless you’re getting the $100 promotion after that don’t waste your time. Candice is the worst manager, can’t keep employees, she’s too lazy to pitch in and help. In her mind the people who are donating are bothering her. 

Chip Phelps's profile image
Chip Phelps 
4 years ago

Each and every donor in our local Raleigh location uses blood pressure cuffs that are NOT cleaned between donors. Hundreds of people are using these cuffs every day. This may end up being a super spreader event, but they don't care. I've talked with two of the "managers" of this location and both have confirmed that it is company practice to only clean the cuffs at the end of the day. One manager, Ashleigh, said that Covid-19 isn't spread through touch, it's spread through the air. "That's why we wear masks", was her sna... read more

Frequently asked questions about Octapharma Plasma

How is Octapharma Plasma rated?

Octapharma Plasma has a 4.3 star rating with 833 reviews. 

When is Octapharma Plasma open?

Octapharma Plasma is open now. It will close at 7:00 p.m.