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Octapharma Plasma

4.4

About this business

Location details

11799 West Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.41,589 reviews
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Roger A.'s profile image
Roger A. 
2 years ago

I've been going there for a while and the staff is awesome and amazing it's a very clean environment you get to lay down and watch movies and you get to make a little money on the side can't be a happier than that and I just want to say thanks to all those workers that were there during covid 

Business response:

Hi, Roger. Thank you for taking the time to share your positive experience with Octapharma Plasma. We appreciate it!  

Charles C.'s profile image
Charles C. 
2 years ago

Good staffing  

Business response:

Thank you so much, Charles , for your very positive rating! At Octapharma Plasma, we’re focused on serving you and providing a safe, welcoming, and rewarding plasma donation experience. We look forward to seeing you again soon!  

Roger A.'s profile image
Roger A. 
3 years ago

The staff is awesome it's clean air condition and the whole process if you're a new donor roughly an hour and a half maybe if it's not busy it's less than an hour and you get $100 the first three times and then after that it goes based on your weight and your height it's an easy way to make some extra money to pay bills covet clean covid-friendly TV so that when you're donating you can watch a movie or just watch whatever's on the TV. 

Business response:

Hi, Roger. Thank you for taking the time to share your positive experience with Octapharma Plasma. We appreciate it!  

stephanie s.'s profile image
stephanie s. 
3 years ago

This is a very clean facility and everyone is super nice. Terry and Jesica are great at getting your vein with out hurting. 

Business response:

Hi, Stephanie. We strive to offer all our donors a safe, welcoming, and rewarding plasma donation experience. Thank you so much for leaving us a stellar review, and we look forward to seeing you again soon!  

Veronica C.'s profile image
Veronica C. 
3 years ago

Octapharma West Avenue is my favorite place to donate it is clean the staff is always friendly and it's fast my favorite tech is Terrie M. And Jessica 

Business response:

Thank you, Veronica , for this glowing review. We love hearing when our lifesaving plasma donors have an incredible experience. Looking forward to seeing you again soon!  

Jesus S.'s profile image
Jesus S. 
7 months ago

Me and my wife arrived at 5:40pm. I had an appointment and was running a little late. They checked her in as a walk in but not me. So she was doing her intake videos while I was sitting next to her waiting for someone to help me do mine. Older  gray haired man (maybe the head phlebotomist) he was super rude and unprofessional belittling my wife telling her she’s gonna have to restart the videos. Even though she was doing them while doing her screening on her phone at the same time. So we decided to leave and when we did the ... read more

Jonathan C.'s profile image
Jonathan C. 
2 years ago

Great easy place to make some easy cash quickly.  

Jonathan C.'s profile image
Jonathan C. 
2 years ago

Always an easy fast experience. Friendly staff, clean environment.  

Business response:

Thank you so much, Jonathan , for your very positive rating! At Octapharma Plasma, we’re focused on serving you and providing a safe, welcoming, and rewarding plasma donation experience. We look forward to seeing you again soon!  

Angel R.'s profile image
Angel R. 
2 years ago

Cannot believe it. After being there several times some stupid little girl had the nerve to say that I stunk and had to get reviewed by another employee who was assuring me, that of course I didn’t think because I don’t. I’m a clean person and I don’t have a body odour .I’m disgusted and offended by them.! dumb little girl, probably smells herself and not me! Then the other person had the nerve to threaten me and say that they’re going to defer me. I don’t give a shit I’m never going back again I’ll be going to another pla... read more

Business response:

Greetings Angel, We are sorry to hear about your negative experience at Octapharma Plasma. We take customer feedback seriously and apologize for any inconvenience caused. We strive to create a welcoming and respectful environment for all our customers. We would like to investigate this matter further, but unfortunately, the provided phone number does not belong to us (Octapharma Plasma). If you could please contact our customer service team at (210) 366-0502 with further details, we would appreciate the opportunity to addr... read more

Frequently asked questions about Octapharma Plasma

How is Octapharma Plasma rated?

Octapharma Plasma has a 4.4 star rating with 1,589 reviews. 

When is Octapharma Plasma open?

Octapharma Plasma is closed now. It will open at 7:00 a.m.