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3569 Brainerd Rd, Chattanooga, TN, 37411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
This system is ENTIRELY flawed! I've spent 8 hours the last 2 weeks at this center only to be told I couldn't donate because I take Metformin. So why isn't that on the medication list? That would have saved me and everyone at the center a GREAT deal of trouble and hassle. The first time at the center I sat for 4 hours. The center was extremely busy and extremely short staffed. After sitting all this time when I finally went back for the finger stick and to check my pulse, I was informed I couldn't donate on thar day due to... read more
The floor staff are nice and kind, and for the most part appear to care about the donors. However the director and the lady beneath him show little to no leadership skills and should work on how to address Clients when problems arise. I was very disappointed, after sitting for 3 hours waiting to donate, that the machines/system was down nationwide. Never during that wait time was I, or the other 20 people waiting, informed. The clinic played it off as short staffed as long as they could. Not to mention the director left in t... read more
Do not allow your family members to go to this establishment. They either do not understand safety and security or do not take it seriously. People can and will assault and physically batter you inside their building but when it happens, management will not only fail provide security or call police but they will also force you out of their building and into the parking lot to be assaulted again. Just don't go there.
Business response:
Hi Miriah , thank you so much for your feedback. We are sorry that your experience was below our quality of standards and would love to assist you further in alleviating your concerns! Please contact your local Octapharma Plasma donation center and let us know how we can create a better donation experience for you in the future.
Octapharma Plasma has a 4.4 star rating with 1,038 reviews.
Octapharma Plasma is closed now. It will open tomorrow at 7:00 a.m.