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Omaha Steaks
- Meat Shops
- Cranston, RI
About this business
Location details
1000 Chapel View Blvd., #116, Cranston, RI, 02920, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We have had only good experiences with their products. The steak burgers taste like meat used to taste like about 50 years ago. Those of us who are older are well aware of the degradation of the products currently offered in grocery and warehouse stores. It is good to have this service as they don’t require a subscription and the prices are comparable to visiting a butcher but with no wait or lead time. Family enjoys the great taste of all meats we have tried.
Business response:
Thank you for your review. At Omaha Steaks, for over 100 years we've worked hard to deliver an exceptional experience to our customers. Thank you for choosing Omaha Steaks, and we hope to serve you again soon!
I was hesitant to order the Omaha steaks package because of all the negative reviews and I am so glad I did not listen to those reviews I received the steak burgers the pork the hot dogs the fillets and chicken breasts and I am fully convinced that the people who left negative reviews just don't know how to cook or season everything we received was absolutely amazing everything arrived Frozen and on time as far as people complaining about the portion size those are real people portions we absolutely have loved everything and... read more
Business response:
Welcome to the Omaha Steaks family!! We sincerely appreciate your business and look forward to serving you again soon!!
Had the Pure Ground Beef Rib Burgers (6 oz) tonight for dinner. One of the best burgers I have ever had. Pan seared in 1 tbs of butter. Cooked simply and served with usual fixings. Will definitely order again. Service and delivery excellent. I recommend Omaha Steaks AND BURGERS.
Business response:
Thank you for your review. We are so happy to hear you enjoyed our new burgers!! We appreciate your business and hope to serve you again very soon!! Thank you.
Bought the 140 dollar variety package, steaks, bacon, chicken and pork were just so so, but the 24 burgers were awful! Texture was mushy and taste was just off. I tried reaching out to them to be compensated for only the burgers and received nothing but the run around. After several attempts I gave up. They do not guarantee your satisfaction and do nothing to make it right. Such a disappointment! I will be cooking up their so called 'quality' burgers and serving them to my dog, hopefully he will eat them.
Business response:
We sincerely apologize that this order did not meet your expectations. Providing high-quality products and a positive experience is always our goal, and we're sorry we missed the mark.Our team has reviewed your concerns, processed a refund and attempted to reach you by phone to follow up, leaving a voicemail with our contact information. We appreciate you taking the time to share your feedback, as it helps us continue improving both our products and our customer experience.Thank you for giving us the opportunity to address y... read more
Terrible. Ordered $400 worth online 4 fathers day gifts. Then got tons of missed info about it being delivered and then no actually in an error status because of shipping together or separate and then had to cancel the order because promised delivery time couldnt happen any longer since the warehouse hasnt opened their email from the agent that told me everything was handled with shipping. Had to spend 30 mins dealing with this and then agent kept saying glad I was able to resolve it for youwhen really it was t resolved and ... read more
Business response:
Thank you for bringing your experience to our attention. We sincerely apologize for the frustration and disappointment you experienced with your Father's Day order. We understand how upsetting it was to place a time-sensitive order, receive conflicting updates, and ultimately have the order canceled after the holiday could no longer be salvaged. We recognize that this impacted an important occasion, and we regret that we did not provide the level of service you expected.A member of our ************* team attempted to contact... read more
We received a Omaha Steaks gift card from a friend. On May 5, 2026 (10am), we called the retail "Tower" store in Omaha and left a message to call us back. We wanted to check on availability before driving to the store. At 11:15am we gave up and called the 173rd and ********* location to check on availability. The employee who answered said they, had the ********************* (CAT) in stock so we drove out to get some. We went the 11 miles (one way) and entered the store. The clerk said we couldn't use the gift for the **** w... read more
Business response:
Hello *****,We're sorry to hear about the frustration surrounding your recent store visit and we understand how disappointing it would be to make the drive expecting to purchase a specific item and leave without what you came for.We were unable to locate an account using the information provided, but we would be happy to assist further. Please email *********************************** with BBB Review in the subject line along with your contact information, and we will gladly help you order the Caramel Apple Tartlets you were... read more
I ordered 8 bone-in NY strips and they were so thin it was almost impossible to get them med-rare on the grill. We served them to guests and were embarrassed. Maybe their fillets are better, but I'm not going chance wasting money to find out.
Business response:
Thank you for reaching out,Were sorry this was your experience, especially when serving guests. We know how frustrating that must have felt, and its definitely not what we want for our customers. While some variation can happen with different cuts, the steaks should still deliver the quality you expect from us, and we missed the mark **************** processed a full refund back to the payment used.We appreciate you taking the time to share this feedback, It helps us continue to improve.
I bought over $200 worth of meat I could have bought for $80 at my local grocery store. A complete rip-off. I'm actually going to give some feedback to the radio station I heard the 50% sale from to let them know i'll never trust another add i hear from them. These people are scam artists.
Business response:
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We understand that value is important and appreciate you taking the time to share your perspective. If you’d like us to review your order or discuss the promotion you received, please reach out to our team at ************************and we’d be happy to assist.
I placed an order for $150, and the estimated delivery date was the next day, which was fine, I accepted it. However, the next day I received an email stating that the order had been shipped, without any further details. The tracking information showed nothing, so I decided to contact customer service via chat, which took 15 minutes for an agent to respond. The answer I received was: "I'm sorry, but I don't know what time your order will be delivered." Disappointing!
Business response:
We’re sorry we weren’t able to provide the delivery details you were looking for at the time, and we understand how frustrating that can be. To help make this right, we’ve made an adjustment to your order in acknowledgment of the experience. We appreciate your feedback and the opportunity to improve.
Frequently asked questions about Omaha Steaks
How is Omaha Steaks rated?
Omaha Steaks has a 1.9 star rating with 280 reviews.
When is Omaha Steaks open?
Omaha Steaks is closed now. It will open at 10:00 a.m.