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Orkin
- Pest Control
- Waldorf, MD
About this business
Location details
8 Jay Gould Ct, Ste H, Waldorf, MD, 20602, United States
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RecommendedI have had Orkin fo many years not one insect or creature in my house
Business response:
Orkin Pest Control#nopestzone #TeamWaldorf
It’s a hit or miss if anyone answers the phone in their Waldorf, MD business. You can set up appointments with them and they have no record of your call. They were supposed to have someone at my house for a re-spray between 4:00-6:00 today because the ants they sprayed for on my counters a couple of weeks ago never went away. They’ve missed their time window!! I will never do business with this company again!! I will tell all my friends the same!!
Business response:
Hey Debbie Dent San Luis so sorry to hear your experience wasn't awesome. Was your visit today up to your expectation?
The date of the service gives a 3 or 4 hour time frame but instead of calling your cell they send an email and I don't monitor email so the person comes and I do not hear his knock (large house) so he just dumps some pest aside around the house but I am not there to confirm and totally skips the in house service. The previous tech always called me prior to arriving. Orkin seems to be in free fall hiring unskilled personnel and not caring about quality!
Business response:
Hey Mike Carroll so sorry to hear your experience wasn't awesome. Please contact our office at your earliest convenience so we can make it right!
These are the worst people to deal with. They don’t even know what going on in there own office about their clients. They really don’t care about you. Once they get your money you are f__k.
I was told over the phone they were coming between 10-1 my husband waited nobody showed up. Then I get phone call basically asking where are you. No phone calls or anything saying they were going to be late.
Service was not the best. Canceled the service and told them not to come anymore. They came and "sprayed" anyway. Not happy.
Business response:
Mr. Kirkland, we do apologize that you were not satisfied with the service. We always ask for feedback and can send a manager out to rectify any situation if you are not satisfied given the opportunity. When you cancelled, you spoke with with an administrator and agreed to take the final service, so again if there was any misunderstanding we apologize. Please call the office if you would like to discuss any further. We are not happy until you are! #TeamWaldorf
I used Orkin this year and I have had a pest problem all year. I have ants in all my food. In the sugar, salt and crawling all over the counters. The grandchild had a cookie she picked up off the counter and it was covered in ants. I asked them not to come and spray while I was not at home and they came any way. It is very expensive to pay and still have such an ant problem. Now, they say they won't come out unless I pay. But I don't feel I should pay since they have not taken care of my bug problem. Have the ants be... read more
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.7 star rating with 2,467 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.