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Orkin

4.8
  • Pest Control
  • Harrisonburg, VA

About this business

Home ServicesPest Control

Location details

1539 Pleasants Dr, Harrisonburg, VA, 22801, United States

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4.81,680 reviews
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Rose Leabough's profile image
Rose Leabough 
recommend  Recommended
6 years ago

The technician was very knowledgeable courteous prompt and answerer all of the questions that we had highly recommend your company and your staff. 

Business response:

Thank you very much for the great review Ms. Leabough, please don't hesitate to reach out to us if we can be of further assistance. Thank You again! 

Virgil G Keyton's profile image
Virgil G Keyton 
recommend  Recommended
6 years ago

Service Tech was very caring to my needs to get rid of ants. Very knowledgeable. Randy Knicely I known for a long time. So glad it was someone I knew. 

Business response:

Thank you very much for the great review. Please don't hesitate to let us know if there is anything further we can do for you. Thank You again 

Libby Baker Young's profile image
Libby Baker Young 
recommend  Recommended
6 years ago

Mike Grogg has been very knowledgeable in treating our problem. Goes over everything and makes sure you understand what ORKIN is doing for you. 

Amy Chapstick's profile image
Amy Chapstick 
3 years ago

Just saw an Orkin employee come out of our elderly neighbor's home this morning maskless. We will be spreading the word to avoid this particular company if you have family members using them. Get a supply of k95 and N95s and keep your community safe, Orkin 

Claire Crain's profile image
Claire Crain 
4 years ago

The person was only out at my house for less than 30 min. Sprayed in my screens for spiders and went around the house with a big duster. Said he checked under house and didn’t see anything. Did not get the mud dauber nest down. Said he was unable. I knocked it down myself. Missed several big spiderwebs. $80. For this type of service is too expensive. I could have done it myself for less than $10 with a can of bug spray. Might call if I had termites. 

Business response:

We are sorry the experience was not satisfactory. I have reviewed the Technicians GPS and service ticket. Looks like time on site was a little over 40 min. Several products were used for the treatment of rodents and spray application around the home for general pest control. Spider web removal was also listed on the service ticket however, we should have spent more time to make sure all webs were removed. With you approval, we would be happy to schedule a follow up service at no additional charge. Please let us know if a d... read more

Mike Shanholtz's profile image
Mike Shanholtz 
5 years ago

Home inspections keep getting shorter and less intense. One year there was none at all. At the same time annual fee continued to increase. Has increased 12% in 4 years 

Business response:

I apologize that you were not satisfied with your last inspection. I have instructed the inspector to give you a call and perform another inspection and to make sure he is checking everything that Orkin covers as well as anything you may want him to take a look at in addition. Thank You.  

Tonya Keller's profile image
Tonya Keller 
5 years ago

Orkin came yesterday for our monthly treatment. It rained several times during the day, which may of effected the treatment. My grandchildren came around supper time and we were playing outside they both got many mosquito bites. They were playing in the driveway and road, not in grass or near the woods. 

Business response:

I apologize that you are still having an issue. I have looked at the weather and have you scheduled for a no charge follow up on Friday the 26th in the afternoon. i think that is the best day to try to do this based on the weather. If that won't work for you please give our office a call at 540-434-2157. Thank you.  

Rosanna Tirino Wells's profile image
Rosanna Tirino Wells 
6 years ago

Horrible customer service. No call backs, no communication. Doesn’t show up. Don’t waste your time. Call someone else for your pest control needs. 

Gary D. Peters's profile image
Gary D. Peters 
7 years ago

Tech showed up early outside of appointment time. Only performed exterior service. NO PHONE CALL TO ME. Stopping payment. 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.8 star rating with 1,680 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.