This profile has been claimed by the business owner or representative.
Orkin
- Pest Control
- Indianapolis, IN
About this business
Location details
8765 Guion Rd, Ste E, Indianapolis, IN, 46268, United States
Get directions
I've been faithfully paying for the wildlife treatment for moles with NO RESULTS. I was told there was a period when Orkin could not get the pesticide treatment, however they only deleted one months payment. This problem occured all summer and the moles are ruining my yard. VERY POOR TREATMENT FOR A FAITHFUL CUSTOMER!
Business response:
We're concerned to hear about your experience with the wildlife treatment for moles. Charles please contact us at (317) 942-7387 to discuss this further.
definitely would not recommend!! I have orkin for termite control--for my annual bait inspection review in 2024 I received the report that it was completed--but a tech had never even come to my house!! (I was home the entire day). I received an apology for that and a tech came out the next week and the inspection was done. bad customer service but things happen and I decided to continue w/them fast forward to this year's inspection I made the appointment was given the time frame of a tech to come between 8:00 a.m. and 10... read more
Business response:
Hi Lisa Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (317) 942-7387 to speak with a customer care representative about your recent experience.
I have been an Orkin customer for years. Greg, my usually technician for pest control, is fantastic. Sadly, when I started having rodent issues, my experience went sharply downhill. Salesman recommended about $4000 worth of work to solve the problem, with a prepaid service plan called “Orkin Shield”. We did what he recommended, but after 7 months the issues became much worse. They sent someone else who said it wasn’t their fault and the fix was 16k. Orkin shield isn’t a guarantee apparently. They refused to budge on that fi... read more
Business response:
We are sorry to hear about your experience with Orkin. Please feel free to reach out to us at (317) 942-7387 to discuss this further.
Was quite disappointed spending the money for a 30 day thing and the VERY NEXT DAY still found hella fleas in my home. Had to call and ask to be rescheduled for another treatment , Had to wait over a week for the first appointment, had to wait a week for the 2nd appointment and am now waiting 2 weeks for our final (3rd) appointment. I hate leaving a bad review, I HATE IT… but after today I have no faith in this company, they can NOT rectify and I would NEVER. RECOMMEND. Today during our 2nd appointment I decided to do someth... read more
Business response:
It's regrettable to hear about your experience. Please contact us at (317) 942-7387 to discuss further.
RecommendedChipmunks were tearing up my yard and were trying to get into my house. Could hear them chewing. Mice invaded. Lived in same house for over 25 years! First year having mice. Orkin came in and put down a bait box outside and sticky traps in garage. All bait eaten. No more chipmunks or mice but keeping plan in place-ready just in case!
Business response:
Thank you for your feedback. We’re glad to hear your technician took great care of you. We look forward to taking care of your pest control needs
Absolutely horrible! We had someone come out and they only treated one teeny nest. They could not find the main nest. (The technician was wonderful) but the price we paid for the service was absolutely horrid. We had a nest removed which my husband could have taken care of. We are only hoping that if they come back, we are able to take advantage of the 30 day guarantee.
Business response:
I am Sorry to hear this. I want to reach out and follow up to see if there is anything I can do. Thank you for your feedback.
RecommendedIn the 6+ years we’ve had them spraying quarterly I literally can count the number of spiders and insects we’ve seen on 2 hands.
Business response:
Shock Family, Thank you for the great comment about your service and tech that comes to your home!
I have tried to cancel my quarterly service 3 times, was assured all 3 times the service was cancelled and they were apologetic that it hadn’t been cancelled on the prior requests. Yesterday the service technician showed up again. I called once again and am awaiting a call back to once again cancel my service for the 4th time and ask that my account be refunded. Ridiculous 😡
Business response:
Ms. Short, I'm sorry for any issues with the cancellation process, I do see in our system that you have been removed from service, & the last charged service was back in January. If we can be of service, please feel free to call our local office.
great in the beginning, towards the end not so much and my problem is returning right after the last treatment 😪
Business response:
Hello Darlene, This is Tim the area manager for the Orkin location that services your home. I am sorry to hear the service is not going as well as it could be for you. I Will reach out to you via phone to see what I can do. Thank you for your feedback.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.8 star rating with 2,915 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.