Orkin

Clifford C. 

on Yelp

7 years ago

The Orkin tech who came on Monday (1/5/18) poked around but did not clear out my closet, though I did get him to stay while I dumped all clothing that was in the floor-level shelves into a laundry basket, just to be sure no rodent was still lurking there. He seemed unconcerned about items on the second row of shelves or hanging, so I considered them free of contact. I was washing the clothes we'd pulled out load by load and trying to figure out how to wash out my shoes, so hadn't put anything back in the closet and had left ... read more

Michole H. 

on Yelp

7 years ago

The service at the Fayetteville location, at least, was definitely sub-par. Initially, I requested a quote online on a Thurs and was not contacted. I called on that following Sat a.m. and was given an appt. that no one ever showed up for. I called back an hour after the appt. time to be patient but was told they'd see what happened and call back...never received that return call. I called again, another hour later and was told they'd call the technician...no return call that time either. My urgency is quite evident and resou... read more

Alex P. 

on Yelp

7 years ago

We just canceled our service with Orkin after the third missed appointment in 2 months. We had camel crickets in the crawlspace and spiders far and wide, and they seemed to disappear after our second Orkin session. However, that was after 5 (yes, five) reschedules due to the technician literally not showing up. We have jobs, guys. Do yours please! 

Mary S. 

on Yelp

7 years ago

I would strongly recommend AGAINST hiring Orkin for residential pest control. We signed up with this particular branch/office in July, 2017. The first visit we had was by a gentleman named Jewel who was personable and seemed to be fairly thorough (I realize now after canceling our Orkin contract and signing up with Arrow that Jewel was thorough-ish). Regardless, we learned later when we called to request a second visit (roach problem was still an issue) that Jewel was not our regular technician... the technician (Myron) who ... read more

N K. 

on Yelp

7 years ago

After many attempts and no response, we are now seeing more roaches in our apartment! Disgusting! 

Tom L. 

on Yelp

8 years ago

I have 26 optometrist offices in the southeast. I had Orkin come out to spray. The technician was polite and informative. The home office is so unorganized that they cant keep anything straight. Every month i spend about an hour on the phone requesting receipts for charges and unfortunately i always to 3 diffierent people. They have billing me but they sending me details or receipts. I was going to try to add more stores on my account and they said they could not assist me on this. They only response was for me to send an em... read more

Nan X. 

on Yelp

8 years ago

I hired Orkin to deal with the cockroaches in my condo only to find the company is NASTIER THAN COCKROACHES! I had cockroach issue with my new condo a month ago and called Orkin. However, yesterday Orkin called me again and told me they would come the next day again as I signed a 1-year monthly service contract. I was totally confused. I know nothing about the contract. The Orkin service never told me anything about it. I called the customer service. The customer service insisted that I signed and their people would come th... read more

Molly K. 

on Yelp

9 years ago

I wish that zero stars was an option. The service man came 8.5 hours later than we had scheduled, made a complete and total mess of my kitchen, and left me a note to clean it up. I am horrified that I let such an unprofessional company into my home. 

Leah S. 

on Yelp

9 years ago

Very bad customer service. Forget about them coming in the time frame they give you. Even after that, they still don't show up at the time they give you after apologizing for the first time. We will be switching companies.