Orkin

Samuel R 

on BBB

2 years ago

Paid ****** dollars for orkintherm insulation. The insulation was initally done incorrectly and it covered a live wire that *************** was coming back to fix. He couldn'tfind the wire because of the mess from the orkintherm. We informed orkin. They said it doesnt matter because orkintherm is non flammable. Additionally we were told that we would still be able to use our attic ppst insulation. That was a lie by orkin to make a sale. Very unimpressed and angry. 

Jacqueline P 

on BBB

2 years ago

I have been using Orkin - ****** ** office for over 5 years. The technician is phenomenal and knows our house well and knows how I do not like bugs or rodents. He has done a great job; however, the customer service is horrible. *** in the office is rude and I have had it with her and do not even know how she still has a job. The service manager, ******** is just as bad and the branch manager, *** just doesn't call back. This morning I just had enough of ***'s rudeness. I called because I needed to schedule to have our techni... read more

Brent C 

on BBB

2 years ago

in reference to the Orkin located in *****, ********.I bought a pillow at Target. the pilllow had flees.My wife also has brain cancer, so keeping her safe and undisturbed is a priority.The first person came out (*********)Nice guy, however did a ***** minute job inside the house in only 2 minutes then took longer outside the house. (only because we were watching)I asked him if the house was all sprayed he said ***, and that we should get some pepperment sprays to help. He said to wait 2-3 weeks before calling if we needed an... read more

Elizabeth H 

on BBB

2 years ago

Absolute worst experience ever. The Initial payment for them to come out for a mouse issue was almost $300 and all that was done was a couple traps set and some poison put in the crawl space. I ended up getting a second opinion and much better service so I canceled my service with orkin towards the end of august/early September on September 19th a payment of over $100 came out of my account. I called and talked with someone and she said that for some reason it wasnt canceled on their end and that she would issue me my refund... read more

Mary Jo P 

on BBB

2 years ago

Had services done on 6/6/22 and 7/14/22; checked the attic for mice. Tech confirmed; but IT APPEARS nothing proactive was done to exterminate them. The follow up was a joke..on top of that did a little spray around the foundation for bugs control. Cancelled on 7/14. DID NOT GET A REFUND; however, was offered a price reduction in future services in which I declined. Since I didn't trust the previous tech, received a free inspection on 9/12/22. MY MISTAKE. Should have gone to other companies, what was I thinking? It turns out ... read more

SHARENE S 

on BBB

2 years ago

The service tech that came to my home were very unprofessional.. They never set any traps to see what kind of insects we're in my home biting me. They would come out and spray and leave.. I had to tell the technician several times to spray behind and under cabinets. The last gentleman that came to my home sprayed one room upstairs stairs and then went to the basement where he urinated in my sink . I have footage on my video camera showing that he never sprayed my basement just Him urinating in my sink. I called and complaine... read more

Tonya A 

on BBB

2 years ago

Scam artists ! I was quoted $171 for the month and she said it included 10 type of insects and rodents. The guy gets here and looks in the basement and looks outside and then hands me a paper for a contact of $594 for the year!!! What? No one told me any of this when I made the appointment!! I don't appreciate being mislead and lied to. Now it's $224 for the month. I will never use these scam artists for anything ! They just flat out lied !!!!! 

Andrea S 

on BBB

2 years ago

Started service and paid $348 to initiate. Then scheduled second follow up - had techs show up on wrong days/times. 3 no shows. I asked to cancel my membership today as I was charged monthly rate of $46 when the initial stuff hadn't been completed. I will take my business elsewhere. Also, calling Orkin is a total nightmare - on hold for at least 30 minutes. Left 2 messages for Orkin and never received a return call. I requested a refund for all money spent - thankfully they granted this. 

Andrea B. 

on BBB

2 years ago

This business shouldn't be trusted. A technician came out too my house on 10/11/2022 to spray for bed bug. When I entry back into the home and check the *************** he treated. I noticed he sprayed water to treat my house. I'm very disappointing in the company and want to let other to look out for deception they're doing.