Orkin

Carrie S 

on BBB

a year ago

I had service by 3 different people from ***** based out of ************ due to a rat siting. The first person said that my attic was absolutely clear and, and only a couple droppings near my laundry and put down two bait traps. After another siting, a second person came out and said my attic was not clear, was very thorough and told me that they should leave bait in the attic in addition to sealing it up. It was also said that there was a wasp nest in the attic that needed treatment. I agreed to $1000 total, $750 for the ex... read more

Sarah P 

on BBB

a year ago

After several years of service with ever increasing costs, we decided to cancel the termite service. I wrote cancel on the first bill, CANCEL on the second bill, and decided to ignore the third bill. Nevertheless, a technician came and tried to perform the service. Luckily I was home and told him no. Today a different technician showed up to remove the bait traps. The obvious punishment for canceling is the series of 3+ inch holes in my yard. 

Charles J 

on BBB

a year ago

We own multiple houses that we rent, we have one primary house. We had service with ***** on numerous separate occasions and I called and explained this to customer service person and informed them numerous time to cancel the service agreement for one of my rental houses when we started renting the house in December 2023., I called in December and cancelled the account and service agreement.I got a call in MAY 2024, When we received notification that they scheduled a service for my rental home and again requested a cancellat... read more

Karyn M 

on BBB

a year ago

The worst business I have ever dealt with. I recently moved. I had Orkin come out on June 30 for evaluation for possible services. They treated for pests and mice and I signed up for a monthly recurring service. I made a payment that day Somehow now all of a sudden, I owe more than the agreed upon monthly service amount. I also needed wildlife management services as there are animals (raccoons, we heard them) in the chimney. I signed up for that service for $1600. The day the guys came out to do the service, they werent even... read more

Well W 

on BBB

a year ago

Simply do not waste your time or money. These are low life scammers! 

Danielle O 

on BBB

a year ago

horrible canceled 5 times still being charged - was told i was being transferred so i wouldn't incur contract renewal costs - still waiting- each time call i speak with a manager from the old branch and they "swear" they've done overtitling they can and its up to the new branch -i stay on hold for *************************************** they promise a call back - no response . I don't have all day to deal with this - still being charged 3 months into dealing with this. I can hear them laughing abut it in the background becau... read more

Dan C 

on BBB

a year ago

Never have I had a fast one pulled on me like this!I discovered an ant problem just recently, and ***** came up as one of my first few options as companies near me (************, ** area) so sometime just last Friday morning/afternoon, I filled out the form online to get a quote/schedule service. They explicitly told me that someone would be coming the next day (Saturday, 6/1) between noon and 2; LIES! They actually told me that it was for this coming Wednesday (6/5) and I told them that that will not work for me. Plus, I wa... read more

Amber R 

on BBB

a year ago

I called Orkin for a treatment of ********* ants. I was repeatedly told different prices on the initial quote. When I called back to schedule treatment, I was told something different once again. When all was said and done, I had to do a contract for a year to be able to do one time treatments as needed. So, I did the full year. When the year was up, the service provider told me to contact ***** to make sure they just didnt renew another year. I called and they told me that in order to keep the price for one time services I ... read more

Kevin B 

on BBB

a year ago

We discovered termites in our home in April 2023. ***** came over and "treated" the issue. My husband expressed his concerns to the tech that was at our home that the treatment was not complete. He left out several stakes outside and did not treat anywhere inside the house. It took SEVERAL calls to get a tech to agree to come back out and agree to even put in the extra stakes around the perimeter of our house. Not even a full year later, before our warranty expired, the termites returned. We made a call, and a manager, L.T.,... read more