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Orlando VW South

4.3

About this business

Location details

1406 W Sand Lake Rd, Orlando, FL, 32809, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.35,415 reviews
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2016 VOLKSWAGEN JETTA S Owner's profile image
2016 VOLKSWAGEN JETTA S Owner 
a year ago

VW Orlando South is now my go to for my Jetta. 

Business response:

Thank you for your review! We're thrilled to hear that we are now your go-to dealership for your Jetta. Providing exceptional service and support is our priority, and we're glad to know you've found a reliable partner for your vehicle. We look forward to serving you again in the future! 

2024 VOLKSWAGEN TAOS SE Owner's profile image
2024 VOLKSWAGEN TAOS SE Owner 
a year ago

Muy servicio. , buen trato de parte de los empleados 

Business response:

Gracias por su comentario positivo! Nos alegra saber que recibió un excelente servicio y experimentó un excelente trato por parte de nuestros empleados. Agradecemos sus comentarios y esperamos poder atenderlo nuevamente pronto! 

2018 VOLKSWAGEN BEETLE SE Owner's profile image
2018 VOLKSWAGEN BEETLE SE Owner 
a year ago

I love how thorough everyone is. They make sure I am not being mistreated as a female coming in for service by explaining to me what they are saying, telling me the cost upfront and finding ways to utilize my warranty and insurance as much as possible. Orlando VW south is an amazing place to get my beetle serviced. I refuse to go anywhere else. Thank you so much for all you do, take care of my baby (car). 

Business response:

Thank you for your amazing review! We're thrilled to hear that our team provides such thorough and considerate service. Your trust means everything to us, and we're dedicated to keeping your Beetle in top shape. Looking forward to seeing you again soon! 

2021 VOLKSWAGEN ATLAS SE Owner's profile image
2021 VOLKSWAGEN ATLAS SE Owner 
a year ago

It was great especially since Mr Hector knows how to take care of his customers 

Business response:

Thanks for the feedback! We're thrilled to hear you had a great experience with Mr. Hector. Our team is dedicated to providing excellent service, and we appreciate your support. If there's anything we can do to make your next visit even better, please let us know! 

2024 VOLKSWAGEN ATLAS SE Owner's profile image
2024 VOLKSWAGEN ATLAS SE Owner 
a year ago

Friendly staff, and solved one concern. I'm still waiting for my windshield problem to be addressed. 

Business response:

Thank you for your review of Orlando VW South. We appreciate your kind words about our friendly staff and that we were able to address one of your concerns. However, we sincerely apologize that your windshield issue hasn't been resolved yet. We want to ensure your complete satisfaction. We would like to connect you directly with Rob Topping, our Customer Service Manager, who can investigate this further and expedite a solution for your windshield. You can reach Rob at rtopping@vtaig.com. Thank you for your patience and under... read more

2018 VOLKSWAGEN PASSAT S/R-LINE Owner's profile image
2018 VOLKSWAGEN PASSAT S/R-LINE Owner 
a year ago

Great service won't hesitate to come back excellent job! 

2021 VOLKSWAGEN PASSAT SE Owner's profile image
2021 VOLKSWAGEN PASSAT SE Owner 
a year ago

The service was completed as they promised. The service writer was kind and respectful. I love the new location. If I have anything not favorable to say is they do not have enough waiting space. However that's a comforting feeling that they have that many clients. 

Business response:

Thank you for your feedback! We're glad to hear that you had a positive experience with our team and that the service was completed as promised. It's great to know you like the new location as well! We appreciate your understanding about the waiting space, and we're always looking for ways to improve the experience for our valued customers. We look forward to serving you again! 

2023 VOLKSWAGEN TIGUAN SE R-LINE BLACK Owner's profile image
2023 VOLKSWAGEN TIGUAN SE R-LINE BLACK Owner 
a year ago

Great service, amazing staff. Always an easy experience and couldn't be happier that I chose Orlando South VW!!! 

Business response:

Thank you so much for your fantastic feedback! We're delighted to hear that you had a great experience with our service and staff. We're thrilled you chose Orlando VW South and that we could make the process easy and enjoyable for you. If you ever need anything in the future, we're here to help. Looking forward to seeing you again! 

2017 VOLKSWAGEN PASSAT SEL PREMIUM Owner's profile image
2017 VOLKSWAGEN PASSAT SEL PREMIUM Owner 
a year ago

I told my service rep that my check oil light was coming on. I was told it was too early and not necessary for an oil change now even though I asked for one. Now about 2 weeks later my oil fluid light comes on every time I start the car. As I live about 30 miles away from the dealership I guess I will have to go locally for oil. What kind should I use? Thank you for your prompt response. 

Business response:

Thank you for your feedback, and we apologize for the inconvenience you've experienced with your oil light. It's important that we address any concerns you have regarding your vehicle. Please reach out to our Service department. They can assist you further and provide guidance on the appropriate oil type for your car. We appreciate your understanding and look forward to resolving this for you! 

Frequently asked questions about Orlando VW South

How is Orlando VW South rated?

Orlando VW South has a 4.3 star rating with 5,415 reviews. 

When is Orlando VW South open?

Orlando VW South is open now. It will close at 8:00 p.m.