Outdoor Makeover and Living Spaces

atlbradley 

on Houzz

12 years ago

Last year, Navid planted 12 foot Hemlock trees along with some other plantings. Throughout the year, his staff contacted me for follow-ups on how they were doing. As the year progressed, one tree became very thin and brown. Navid came back out and at no cost replaced that tree, as well as to give me a discounted price on additional plantings. This family business with Navid, his wife Natalie, along with his dad and brother were excellent to work with, very friendly and helpful, and extremely conscientious. I would highly rec... read more

gabruin 

on Houzz

12 years ago

I hired Outdoor Makeover back in November 2012 to "jazz up" my front yard. Although I didn't know what I wanted originally, Navid worked closely with me to come up with a vision for the project and delivered a beautiful finished project within budget and within 2 weeks! What's even more impressive is the follow up that I received. Navid called me a couple weeks ago (February 2013) to make sure that all of the plants had survived and that no "warranty work" was required. I was still very happy with everything, but Navid came ... read more

Jeff Messer 

on Houzz

12 years ago

You will not find a more innovative and collaborative professional as the owner and team of Outdoor Makeover. Honest and always within budget. I have used them for several small and also large complex projects and they never fail to exceed my expectations. They also responded to an emergency situation within an hour of calling them and completed the massive clean up within 24 hours. This is one vendor you really can trust and their workmanship can't be beat. 

thedarbys 

on Houzz

12 years ago

From assistance with design through execution of the project and excellent communications throughout, our experience with Outdoor Makeover exceeded expectations. Navid and his team truly made over our yard with both hard and soft scaping. The job was done on time and on budget, and I wholeheartedly would recommend this group to anyone. We will definitely use them again on future landscaping projects! 

username01 

on Houzz

12 years ago

These guys did a great job for me and I am very grateful. The suggestions for the improvement of my yard were excellent and kept me within budget. All the work was done to a very high degree of professionalism, on time, and again, on budget. Thanks so much! 

HU-644910353 

on Houzz

3 years ago

I hired this company and pd $1500 for design work for my backyard. The returned work was deplorable, and the company even admitted that they were having a hard time keeping designers and they had to push it out to a 3rd party. After numerous calls and emails (which weren’t returned) I decided to write this off to good advertising on a sports radio show. 

HU-644910353 

on Houzz

3 years ago

I hired this company and pd $1500 for design work for my backyard. The returned work was deplorable, and the company even admitted that they were having a hard time keeping designers and they had to push it out to a 3rd party. After numerous calls and emails (which weren’t returned) I decided to write this off to good advertising on a sports radio show. 

KC Edwards 

on Houzz

4 years ago

After reading reviews, not surprised I saw a couple others where they took consult fees under false pretenses. Saw the same on another site so again how are they getting such great reviews?? Whether $35 or $250, deliberately taking customers consult fee is plain dishonest. I lost my consult fee also, with no services or usable advice given. They appeared to lose interest in giving a good consult when I informed them I was getting other quotes. I am sure consult fees are part of how they make money.The amount of excellent 5 s... read more

ywang9009 

on Houzz

5 years ago

Not sure why other people gave such high rating to this company. I fail to understand their business model. The first step is you decide what type of design you want, say manual drawing. Then schedule have a consultation with them, they will come up with a design and estimate. But in order to get the design, you have to pay first, 250. If you decide not to use them, they take the design. You spend 250 for nothing. I don’t understand how you can do compare shopping with them