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OVME
- Medical Spas
- Charlotte, NC
About this business
Location details
2040 South Blvd, Suite 2, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My lip filler has never looked so horrendous. I got lip filler from Lisa who had done an OK job with my Botox, but my lips were so overfilled--the definition of duck lips. Not only did it look like I had gotten obvious filler, it appeared lumpy and top heavy, overflowing from the lip line. I was too embarrassed to go out for weeks; when she agreed that the filler had finally settled and didn't look good, she dissolved it. No refund for the $750+ spent on a syringe, just dissolving of the overfilled lips. This was the first ... read more
Business response:
We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. This is not the outcome we want for any client, especially a longtime member who has trusted us with their care. We take concerns regarding treatment results very seriously and would like the opportunity to review this further with our Clinical Director to better understand what occurred and how we can support you. If you are open to connecting with us, please reach out to help@ovme.com with your full name and the loc... read more
This was my first visit ever for any med spa treatment. I came in and got lip filler, full syringe and another service. Once the initial swelling went down it started looking like I hardly had any filler. I went back in to see Laura, who has always been great and we talked and scheduled an appointment for another syringe. A few days later, not even a full 2 weeks after my initial appointment I look like I've had nothing done. I reached out to my friend for who referred me for guidance, bc she goes often for many different se... read more
Business response:
We’re so sorry to hear about your experience at OVME. Our goal is always to ensure every client feels cared for. In our email correspondence with your friend, you were copied on the communication, and we mistakenly thought your concerns had already been addressed. We apologize if it felt like we weren’t responding directly to you — that was never our intention. Thank you for bringing this to our attention.
I also forgot to add. If you look at their menu, their botox and dysport are the same exact price per unit which is quite fishy. At least when I was there they were. Because if you research everyelwhere dysport is always less per unit but you need more of it vs. botox which requires less units. I asked my provider at the time why the prices were the same and she told me that they make an in house custom blend? Basically sounds like tampering if you ask me. The best place I've been to soo far was huntersville, in a less bou... read more
I went for a consultation and was talked into doing Botox (for the first time), that same day. 10 min and almost $400 later, I walk out with anticipation, but excitement about the outcome. A week goes by and I notice my eye getting "smaller." A week and a half goes by and I have a full on "lazy eye." I call to move up my follow up appt, as I am freaking out at this point. I get there and speak the receptionist about a refund, she tells me she has to speak with the manager. I go back to see the lady who did my Botox and she d... read more
Frequently asked questions about OVME
How is OVME rated?
OVME has a 4.8 star rating with 429 reviews.
When is OVME open?
OVME is open now. It will close at 7:00 p.m.