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Ox Floors
- Flooring
- Stuart, FL
About this business
Location details
3050 SE Federal Hwy, Stuart, FL, 34994, United States
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What an amazing company! From start to finish they more than exceeded my wife and my expectations! The company is family ran and they care so much about not only the product they deliver but treating a customer like family. Highly recommend them.
Company *** says things to get sale that arent true. First says company will eat the credit card percent charge, they dont in contract. Then wants half upfront and the remainder when finished, not true they want all but 10% before they would start. If I dont pay the other 40% upfront they will charge me 15% of total contract plus the cost of product they brought for the job to cancel. Terrible way to start a job. I just hope the product and install are done at an acceptable level because everything before that is extremely p... read more
Let's start with the salesman. A. Promised to seal and cover a few cracks. Didn't happen. The job. B. Didn't cover our pool and required a complete water change and new filter. C. Started the job then didn't show for 3 weeks. A 3 day job took 6 WEEKS!They left on one day they did show up, when their defective equipment broke down. D. Sanded off the paint too far leaving numerous dips that are collecting water and dirt/ dust.E. Didn't finish the job. Numerous areas between the pool skirt and the cement NOT sealed at all!F. Ov... read more
10:53 1 Search Ox Floors ...Info Reviews More like this ***** *.40 U 53 62 6 minutes ago We used Ox Floors for a larger project on our lanai, patio and entry walkway 2 years ago. The salesmen told us that nothing could stain the finished concrete coating, including rust. The product comes with a lifetime warranty.Within days of installation we had to place a service call for repairs. The tech came out and worked on the problem areas, but the finish is bad to this day.We called many times, with no return calls and no service.... read more
Life time warranty is a scam and terrible craftsmanship. Terrible customer service! RUN!
I had a very poor experience with your sales process. The salesperson arrived late for our appointment and proceeded to speak negatively about their colleagues and the company's owner. This unprofessional behavior has led me to decide to take my money elsewhere.
Ive been in contact with the service manager even the service manager even my rep who came to my house Ive canceled my project 4 days after they took 2300 from me and they wanted to charge me 15% which I said ok this was feb 28 2024 its now July and no refund not even returning my phone calls or emails stay away absolutely crooks!!!
RUN away from this company. Salesman lied. We asked if the flooring is slippery as we were looking to have the pool deck done. We were assured by the salesman that it would not be slippery and they put something in the top coat that gives it grit. After paying the first installment to get the job started the installers showed up and had me sign a paper saying that the flooring can be slippery. Upon questioning the installer about the degree of slipperiness he assured me it is not a problem, is not ****** slippery. At this po... read more
The sales person informed me that the driveway could hold a tractor trailer. After one month the driveway began to crack. Every timeI called for service they said someone or the other managers was sick. This has been going on for about three months, finally, I received a call that they would repair the driveway on January 24th **** and would be at my home from 12noon to 1pm. None ever arrived nor did i receive a response from ******. Who stated that a team would be here on that date. So far no reply and I also kept the messa... read more
Frequently asked questions about Ox Floors
How is Ox Floors rated?
Ox Floors has a 4.8 star rating with 1,733 reviews.
When is Ox Floors open?
Ox Floors might be open. It requires an appointment.