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Pacifica Senior Living Chino Hills

4.8

About this business

About Us Pacifica Senior Living Chino Hills SENIOR LIVING: BEYOND YOUR EXPECTATIONS At Pacifica Senior Living Chino Hills, we offer luxury Assisted Living, Memory Care, and Respite Care lifestyle options in beautiful Chino Hills, California.We create trusted partnerships with our residents’ families so we can give them the peace of mind they deserve while their loved ones are in our care. 

Location details

6500 Butterfield Ranch Rd, Chino Hills, CA, 91709, United States

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4.8195 reviews
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Anonymous's profile image
7 years ago

Pacifica of Chino Hills has different staff available like nurses on call and a speech therapist. There were different common areas around the community that offered activities or a beautician. Everything was clean and put together very nicely providing a positive up-kept place. 

Business response:

Hi there, thank you so much for your positive comments about Pacifica Senior Living Chino Hills! 

Anonymous's profile image
8 years ago

Our Experiences at this community have been great, my mother is adjusting very well. The staff is wonderful, they are very encouraging and kind. They have been very accommodating and helpful. The community looks amazing, they keep everything smelling nice and very clean. The decorations around the community are beautiful. They have great activities and events. They recently had a mother day tea party, which mother mother really enjoyed. They really made it easy for her to adjust to the community. It has been a wonderful expe... read more

Business response:

We always love to receive positive reviews and we thank you for sharing! We are very proud of our staff, community and memory care program. We have a fantastic staff and genuinely care for all our residents. Please feel free to reach out at any time to us at any time with any and all questions and concerns. Thank you again for your review! 

Anonymous's profile image
8 years ago

Very nice facility but from where I live and this community I could not handle the traffic. 

Business response:

Anonymous, we're happy to hear you had such a positive experience with our team! 

Anonymous's profile image
8 years ago

I really don't have anything good or bad to say about the facility. Overall I think it is a good place. Can't think of anything more right now. 

Business response:

Hello, thank you for your kind words and this wonderful review! 

Anonymous's profile image
8 years ago

I would like them to provide a list of the staff members. You do not know who is who and I'm slowly figuring it out. 

Business response:

Thank you for your positive review. We will be happy to provide you with a list of staff members. Please contact the Executive Director and we will get that to you right away. [removed]. 

Anonymous's profile image
8 years ago

I cant think of anything negative to say about Pacifica of Chino Hills. Dad has really adjusted well there. The people are friendly and have really taken care of him. You hear of nightmares with these kinds of places so I am very happy things have gone so smooth. The value is great here and along the lines of any other place around. Overall I am extremely pleased. 

Business response:

Thank you so much for your positive review! We are very proud of our community and memory care program. We are thrilled to hear that you are extremely pleased. Thank you again for sharing. 

Anonymous's profile image
9 years ago

This was my second choice when I was looking around. It was very nice, the rooms were nice, everything was nice. It was a little less expensive, too. One of my family members noticed a smell, and the feeling when we walked into our first choice was just so inviting, that's why we didn't choose here. 

Business response:

Thanks for the detailed review, we appreciate it. We are sorry that our community did not meet your needs and thank you for coming in. 

Anonymous's profile image
9 years ago

My mom is in memory care at Pacifica of Chino Hills, and I really like Mary who runs the memory care unit. She has done an excellent job getting the right staff in there, as the care givers there are really good. 

Business response:

Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it! 

Anonymous's profile image
10 years ago

It’s a nice, good, and clean facility. The care staff are really nice and they do their best. The food is most of the time good. And just overall my mother-in-law is very happy. It’s a small community with only fifty-eight rooms. There has always been good parking. We haven’t had any issues with laundry services. 

Business response:

Thank you very much for taking the time to leave us this positive review. We appreciate it! 

Frequently asked questions about Pacifica Senior Living Chino Hills

How is Pacifica Senior Living Chino Hills rated?

Pacifica Senior Living Chino Hills has a 4.8 star rating with 195 reviews. 

When is Pacifica Senior Living Chino Hills open?

Pacifica Senior Living Chino Hills is open now. It is open 24/7.