Pacifica Senior Living Hemet

Anonymous 

on AplaceForMom

9 years ago

I think that they have a good setup as far as individual cottages. Their reaction time is very fast. They have just instituted a system that helps the staff members react quicker. It took them a while to get my husbands medication right though, so I had to have numerous communications with them to get it corrected. But everyone has been very friendly and my husband seems to enjoy it. 

Anonymous 

on AplaceForMom

9 years ago

The facility is very accommodating and they were very good people. My wife did not like staying there and she only stayed for three days, but not because of the facility or the staff. The people there were very friendly. 

Anonymous 

on AplaceForMom

9 years ago

Robin gave us a wealth of information and helped educate us in a situation that is very unfamiliar to us. She is extremely compassionate and wants the best for the families that are seeking homes for their loved ones. High recommend this facility! 

Anonymous 

on AplaceForMom

9 years ago

I think the cooperation and the interest has been very very good at Brookdale Hemet . I will say the results are not always tremendous. We have had trouble keeping track of his personal belongings. I attribute this to the type of patients in this unit. They don't know what they are doing and I don't want that to be a reflection of Brookdale because of that. The staff has helped me resolve many issues. All in all I am really happy with this facility. 

Anonymous 

on AplaceForMom

9 years ago

It was a short visit for mom at Brookdale Hemet. But in that short time I was very pleased with everything. Mom was very happy there. I am completely satisfied on everything at this facility. 

Anonymous 

on AplaceForMom

9 years ago

They did a very nice job of keeping in touch with me if anything came up. It was respit care so I was able to get away for a bit and be away with confidence that my husband would be taken care of. I don't know what I would ask them to improve on, it is all new to me. I was very happy with the care. 

Pleased Daughter 

on AplaceForMom

9 years ago

The facility is cheery. The minute you enter you feel at home. No institutional oder. All the staff that I've encountered are positive and helpful in there manner. 

Anonymous 

on AplaceForMom

9 years ago

They are doing really good job. She really likes the facility. They are very attentive. It's a perfect space. It's like a nice hotel, but there are people there to help with whatever you need, and everyone is really nice, and it's pretty. They did a really good job making it nice, even if it's not in the nicest location. 

Anonymous 

on AplaceForMom

9 years ago

My husband has been there at Brookdale Hemet for a little less than a month, and so far everything has been great. They are extremely friendly, and really took their time to explain everything. They went through everything that they offer, the activities they do, etc. I am in and out of there three or four times a week, and I am always impressed with how friendly and welcoming everyone is. They really are just excellent!