Pacifica Senior Living Heritage Hills

Sunny Mathews 

on AplaceForMom

7 years ago

We are looking forward to the move-in this coming week. So, we have not been able to experience "living" at Brookdale North, as yet. My experience so far in dealing with the staff is excellent - warm, friendly, accommodating, informative, available, responsive. The cottage living appears to lend itself to independence with close and thoughtful neighbors to help watch out and lend a hand. The slated community activities seem to be fun and diverse. The dining room is warm and inviting with a daily changing menu. I will be de... read more

Anonymous 

on AplaceForMom

7 years ago

different concept than what we were looking for, but may be just the thing. Molly was great. wish there was an exercise facility and/or pool. going back today for a second look. 

Anonymous 

on AplaceForMom

7 years ago

I was able to tour with Molly, she was pleasant. I thought the facility was nice and very clean. It looked like a positive environment. I realized this is for independent residents and my mom needs more assistance. This community did not fit the level of care needed. 

Jerry 

on AplaceForMom

8 years ago

I will have to come back to write another review after I have actually lived in the community for a while. This review is based on our search for a community and a number of visits to the facility before committing to it. We were drawn to the environment of individual attractive rental houses providing really independent living with no maintenance - but with available meal plan and clubhouse amenities. All the staff and residents we encountered could not have been more welcoming and cordial. A back handed compliment is tha... read more

Anonymous 

on AplaceForMom

8 years ago

My husband and I stayed at this community a while ago, but it was a very nice experience. The community looked great and very nice and clean. The staff was very nice and friendly. They do offer good activities daily. The food was pleasant, we enjoyed the meals and the dining area. It was a pleasant experience and I would recommend it. 

Anonymous 

on AplaceForMom

8 years ago

Everything is going very well at this community for my grandmother. We are very pleased with this community and everything they have done for us. This is very clean facility and everything looks great. The staff has been wonderful and very helpful. This has been a pleasant experience and I would recommend this community. 

Anonymous 

on AplaceForMom

8 years ago

At Heritage Hills we love the exercise classes that are offered and the exercise equipment available to use. My husband gets excellent memory care here. We like the food a lot. I am not pleased with being responsible with some of the yard work. I would love to see that changed and be able to receive help cleaning up our lawn. I have not had good response from the maintenance team. They are too slow to get back with me. Overall I am pleased but would like some things changed as I mentioned. 

Anonymous 

on AplaceForMom

9 years ago

Staff are friendly and helpful. Residents are are also very friendly. 

Anonymous 

on AplaceForMom

9 years ago

The residents here have been very friendly and the staff has been helpful. Thus far no complaints.