Pacifica Senior Living Rancho Peñasquitos

Anonymous 

on AplaceForMom

9 years ago

The Arbors at Rancho Penasquitos was great. They were wonderful. It was a wonderful experience. The inside of the facility was very clean. Everyone there was very friendly and kind. The staff was helpful and accommodating. The value was very good. The care services were very good as well. They offered activities. Overall, this was a really nice community. I didn't have any major issues or concerns. 

Anonymous 

on AplaceForMom

9 years ago

They were under renovation so it was difficult for us to really see the potential. Also we scheduled this mistakenly thinking it will have independent living, which at second look is not listed. Therefore we paid less attention. However for what was there I saw nothing detrimental or objectionable. 

Gina 

on AplaceForMom

9 years ago

We moved my in-laws in two weeks ago. So far everything has been great. The people there are so caring, nice and helpful. 

Anonymous 

on AplaceForMom

9 years ago

Met with Tiffany, ED. Facility being completely remodeled to be completed in June 2015. Have 1 BR's available after remodel is complete. STaff was welcoming and friendly. Front Desk person's name was Happy who had been there a long time. 

Anonymous 

on AplaceForMom

9 years ago

I really can't think of anything they can do to improve at The Arbors at Rancho Penasquitos. They offer the most incredible care that I can imagine. My mother has mild dementia, and just the activities alone have helped her immensely. The staff take care of her as if she were their own mother. Everyone there, the caregivers, the marketing director, etc. are really just amazing! There's really just no words to describe how awesome they are! 

Robert 

on AplaceForMom

10 years ago

Liz, in the pharma. and Geralyn is the best. 

Joey 

on AplaceForMom

10 years ago

I'm a retired navy officer and recently placed my mother at The Arbors. They are amazing; I can't believe the quality of care she is receiving. Tiffany, the Director, went out of her way to make my mother feel welcomed and help her with the transition to assisted living. There are always glitches, but The Arbors quickly addressed them and worked with us to resolve them in the way we wanted. Outstanding! I can't speak highly enough of the care my mother is receiving by the staff. They are friendly and supportive of her and ... read more

Judy 

on AplaceForMom

10 years ago

My mother is a resident at the Arbors and has been there for almost two years. I am impressed by the exceptional care that she always receives. The staff is attentive and addresses all her needs. When she uses the call button, they check on her in a timely manner and are courteous. She appreciates the kind and warm assistance that the staff provides and my mother looks well taken care of. The facility is clean, welcoming and her room is always spotless. They accommodate her occasional dietary needs and the dining facility i... read more

Loved One 

on AplaceForMom

10 years ago

Overall, they are clean and the staff are all friendly, but our family definitely has some concerns. It seems that some of the services we were promised and are paying for are not actually happening. If our loved one presses the call-button, it can take up to 45 minutes for someone to come and help, and that's if they come at all. Our loved one can't go and participate or watch any of the activities because the staff doesn't come to help him. Definitely room for improvement.