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Pacifica Senior Living Spring Valley
- Assisted Living Facilities
- Las Vegas, NV
About this business
Welcome to Pacifica Senior Living Spring Valley in Las Vegas, Nevada. Our comprehensive Memory Care program is designed to enrich the lives of residents with Alzheimer’s and other forms of dementia. Feel safe knowing that your loved one is in a warm and welcoming environment receiving the utmost care and respect.
Location details
8880 W Tropicana Ave, Las Vegas, NV, 89147, United States
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I would like to thank everyone at Pacifica for the great care she receives. The dignity and respect and always the genuine concern for her well being. When I walk in I am always greeted and I feel welcomed and warmth from the care givers and employees too.
Business response:
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
My loved one seems to like the food. They offer activities but my loved one does not participate. They take care of my loved one very well. Overall, I would recommend to other families.
Business response:
Thank you for your positive review. We do have an exceptional activities program here at Pacifica Senior Living Spring Valley. We try to encourage all residents to participate, but cannot get them all to join in. There are some activities that they like to do better than others, and we continue to encourage them to participate in different types of activities. We enjoy having family members share with us certain activities their loved ones used to enjoy so that we can perhaps modify our activities or create a new one and get... read more
The building is set up like a little town. Right when you walk in there are "streets" and then rooms are set up like little buildings. For example the snack room is called the snack shop. They also have a hair salon. It is a great set up! We liked that there were maybe 1 or 2 people who took care of mom instead of rotating staff every single day. She was able to be comfortable with those few people and build a relationship with them. She loved that fact that every time you did an activity you got a snack or goody. She said s... read more
Business response:
Thank you for your 5 star review!
Once I placed [name removed] in Pacifica Springs her health improved tremendously. When she left the hospital I was told she would never walk again and would be wheelchair dependent . After PSL set her up with a visit from the hospice providers she made incredible strides. They removed her from medicines she didn't need and was walking with a walker in 2 weeks. Unfortunately she passed away there but the care and attention they gave her was worth it! I am forever grateful for the help they gave us.
Business response:
Thank you so much for your positive five star review. We appreciate you sharing your experience. And send our deepest condolences on the passing of your loved one.
I hadn't clarified if the facility was equipped for transportation to appointments, but we are doing our best on both ends to accommodate necessary outings. The only other thing that comes to mind is better communication between the staff; but I try to be proactively involved with the care, and try to ensure we're all on the same page
Business response:
Thank you for your first star review. We appreciate your constructive criticism an invite you to share your thoughts with our Executive Director. We strive for 5 star reviews and want to know how we can improve in your eyes. Thank you again, and we look forward to speaking with you.
The food looks good and healthy. The activities were extraordinary. The value is great compared to other places. We picked this community because when we toured it, they were very friendly, gracious, it was clean, there was no smell and the residents were well taken care of. The care received was amazing. They were attentive, kind, compassionate, and I have nothing negative to say. I would highly recommend. It's an amazing facility.
Business response:
Thank you for your positive five-star review!
The activities director makes every day special for my mom and all the residents! She has an incredible spirit for all!
Business response:
Thank you for your 5-star review!
The activities director makes everyday special for my mom and all the residents! She has an incredible spirit for all!
Business response:
Thank you for your positive five star review! We agree with you our Activities Director is amazing and does a fantastic job. We will be sure to share your review with her.
We are so grateful for the safe, happy, active environment you folks provide for my mother-in-law.
Business response:
Thank you for your positive five star review.
Frequently asked questions about Pacifica Senior Living Spring Valley
How is Pacifica Senior Living Spring Valley rated?
Pacifica Senior Living Spring Valley has a 4.8 star rating with 242 reviews.
When is Pacifica Senior Living Spring Valley open?
Pacifica Senior Living Spring Valley is open now. It is open 24/7.