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Pacifica Senior Living Victoria Court
- Assisted Living Facilities
- Cranston, RI
About this business
Families choose Pacifica Senior Living Victoria Court in Cranston, Rhode Island, for Memory Care and Respite Care services because we offer a customized experience for every member of our community. In addition to providing home-care support services, we offer a variety of activities and programs designed to meet different interests and abilities.
Location details
55 Oaklawn Ave, Cranston, RI, 02920, United States
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Residents and staff very friendly. Explained all areas of the building.
Business response:
Hi Lois S, thank you for sharing this positive review about your experience with our community! Here at Pacifica Senior Living Victoria Court, we always strive for top-quality service and are glad we could provide it for you.
The whole experience has been very positive: - Professional and caring staff - Clean and friendly environment - Good food (I am told) - Proximity to family - Knowledgable support staff - Ease of payment (electronic billing) - Variety of visiting doctors/nurses/hair - Special 'shoutout' to my immediate team [name removed] [name removed] [name removed] [name removed] There's only one thing to add - I rarely fill out surveys or offer feedback - this one was worth an exception.
Business response:
Hi Tom, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Victoria Court.
We were very pleased with Pacifica Victoria Court. The staff worked very hard to not only transition my father-in-law but to transition our family. Texts, photos, updates came regularly during these first difficult days. They could not have been more sensitive to making our dad comfortable. The atmosphere was warm and friendly.
Business response:
Thank you Donna for your positive recommendation of Pacifica Senior Living Victoria Court! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today!
I am very pleased how friendly and welcoming everyone was. The place was very neat and organized. The residents were engaged in an arts and crafts activity and another group doing trivia. I was excited to hear some of the answers.
Business response:
Your feedback and 4-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
We didn't have a great experience at this facility. It's a safe place, but feels 'dark.' Overall, I think most of the staff was well intended but I feel like they were short staffed. They made many promises that they didn't deliver on. The nail salon- never happened. Activities- there were none (they told me that they had them, but that my loved one chose not to participate). Outings- the transportation van was broken before we even moved our loved one in but they didn't tell us that. It remained broken and there were never ... read more
Business response:
We are currently evaluating negative comments which might have been added post-Covid when there was much upheaval in all senior living communities around the country. We want to address issues that are no longer relevant based on life within our community today. That said, our staffing levels are consistent with sufficient staffing regulations. The bus has been fully operational for all of 2023. We have activities throughout the day in the Lower Level Great Room, outside in the courtyard (weather permitting), and in the firs... read more
The staff is unbelievably friendly and courteous. I want to give a special should out to [name removed] and [name removed]. They give such great care to my mom and communicate with me any concerns and accomplishments to my mom.
Business response:
Thank you for taking the time to leave this 5 star review! We are so pleased to hear that you and your mom are happy with the care provided at our community. We are very proud of our Victoria Court team and they will be thrilled to read this positive feedback. Thank you again!
Always a smiling face when I walked in. My loved one was always engaged in some sort of activity and they are very well cared for. The staff went above and beyond.
Business response:
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Great community, good people who work there and the resident's looked very happy and groomed.
Business response:
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Best community to live in. The staff is extremely friendly and helpful. The food is delicious, and the activiites are amazing. [name removed] the AD is great. There's always someone to help around the building and you can go out back and enjoy nature or go for a job.
Business response:
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Frequently asked questions about Pacifica Senior Living Victoria Court
How is Pacifica Senior Living Victoria Court rated?
Pacifica Senior Living Victoria Court has a 4.9 star rating with 174 reviews.
When is Pacifica Senior Living Victoria Court open?
Pacifica Senior Living Victoria Court is open now. It is open 24/7.