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Palm Bay Memory Care
- Assisted Living Facilities
- Palm Bay, FL
About this business
Location details
350 Malabar Rd, Palm Bay, FL, 32907, United States
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After vetting several other homes for my wife, this one was the best recommended by far. It specializes in the treatment she needs and the personnel are vary caring and thoughtful. From first blush to placement everyone I had contact with were professional and responsive to our needs.
Business response:
Thank you for taking the time and sharing your kind thoughts about Inspired Living at Palm Bay and our dedicated care givers. Making a decision to place your loved one in a community is always a difficult one, I am glad we were able to make it a little easier for you and your family.
This facility is truly wonderful. My mother is here and as difficult as it is to accept that she has this horrible brain disease, I truly believe she is safe and cared for better than I could have ever imagined was possible. The facility is new, state-of-the-art, and employs a wonderful staff. They are kind and caring and compassionate people. The variety of food on the menu and how incredibly healthy it is - a commendable feat to the entire program and people involved. It's a real team and they all have each other's backs. ... read more
Business response:
Thank you for taking the time to review our community! Our community is new and state of the art, but it is your comment about the staff that truly represents who we are. We strive to be the best and care for your loved one with love and compassion. Our goal is to have you come in, enjoy the time you spend with your Mom, and then go home knowing we are going to take amazing care of her until you come back to visit. Thank you for sharing your Mom with our family.
I'm very comfortable. I only have one small suggestion. They should have accessibility to a telephone. A community phone would be nice. The facility is very clean. The staff is very friendly.
Business response:
Thank you for your suggestion. There are several phones available for the residents to use, if at anytime they would like to call a loved one they just need to let a staff member know and we can arrange to make that happen. We also have portable phones available if a family member calls in to the community and would like to speak to their loved one. Call the community at anytime and we can help! Thanks.
One night we were locked out, took 20 minutes to find someone to let us in. They rate Interviewed my sister and talked her previous facility. Several weeks after she moved in they asked me to move her to another facility, they didn't feel capable of caring for her.
Business response:
Hello, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with being locked out and the delay in assistance. We take this matter seriously and will work to prevent future occurrences. At Palm Bay Memory Care, we are deeply committed to the well-being of all our residents. We believe in providing the highest level of care and support, and we understand that sometimes the best environment for a resident may not always be with us. Our priority is always to ensure that each individu... read more
Management is new and not very productive. The head nurse was excellent, but she was discouraged with management and left. Due to a lack of staff, my mom fell several times and her last day there she was on the floor of the bathroom with a bump on her head at 9:00 am. No one checked on her that morning or fed her breakfast. I do not recommend this facility. It would be better if they had a larger staff. The residents were always falling due to a lack of supervision.
Business response:
Hi. We are sorry to hear that we didn’t meet your expectations. We have very high standards for ourselves at Palm Bay Memory Care and would love the opportunity to improve. Please get in touch with us at (321) 574-6290!
I was actually very impressed when I first visited Inspired Living because the facility is nice and clean and there is a great outdoor space. I also liked that patients can roam freely because of their tracking bracelets. However, my experiences with my Mom--in only two short weeks--made me understand why my mother's guardian (a respected professional in Brevard county for many years) told us she wouldn't put her own mother in that facility. She only allowed my Mom's temporary stay because we thought it would be a good fit f... read more
Frequently asked questions about Palm Bay Memory Care
How is Palm Bay Memory Care rated?
Palm Bay Memory Care has a 4.4 star rating with 113 reviews.
When is Palm Bay Memory Care open?
Palm Bay Memory Care is open now. It is open 24/7.