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Patio Enclosures Sunrooms
- Patio Enclosures
- Charlotte, NC
About this business
Location details
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
Company provided our rear porch roof, excellent. When decided to enclose front porch, used again. They measured, material and windows arrived, fit perfect. Had ask for same crew that installed roof, company provided, another excellent project. Would highly recommend.
Business response:
Thank you immensely for sharing your experience with us! We are overjoyed to learn about your satisfaction with our team and the positive experience they delivered. Your feedback means a great deal to us, and we are honored to have earned your business once again!- The Great Day Improvements Team
The design consultant was extremely good at selling the product, but ultimately made promises that were not fully kept by the installation people. Communication about a problem with the enclosure door was not addressed in a timely or ethical manner. The area supervisor flat out misrepresented (lied) about the product door that was to be installed and per the contract we signed before the project began. The whole matter and trying to resolve it left me with an unfavorable opinion of Great Day Improvements, (Patio Enclosures).... read more
Business response:
We want to express our sincere apologies for the less than satisfactory experience you had with our services. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to bring this matter to our attention. We are committed to providing a positive experience for all our customers, and it is discouraging to hear that we did not meet your expectations on this occasion. We will use this as an opportunity to improve our processes to prevent similar occurrences in the future. Thank you. -The Great Day Imp... read more
From sales to installation I I received excellent service. ************** was an exceptional sales person. ************** in operations manangement kept in touch with me daily. ************ did an amazing job pulling the whole project together, ahead of schedule!!
Business response:
Thank you for taking the time to share your wonderful review with us! We are absolutely thrilled to learn that our team not only met but exceeded your expectations, providing an exceptional experience for you and your home. We strive to deliver outstanding service, and it's incredibly rewarding to hear that our efforts have made a positive impact on your experience. Your satisfaction is our priority, and we are grateful for the opportunity to be a part of your home. - The Great Day Improvements Team
Top notch from beginning to end. From sales staff, to installers, to office staff coordinator, this was a seamless experience. 5 Stars.
Business response:
Thank you for sharing your wonderful review with us! We're absolutely thrilled to know that our team exceeded your expectations and provided an exceptional experience for you and your home. - The Great Day Improvements Team
Regarding the installation of our patio enclosure: "Excellent Craftsmen." **** and **** have done this before.... it came out beautiful. After installation they went over everything with us. Explained what to do and what not to do, very informative. We are loving our new Carolina room
Business response:
Thank you so much for taking the time to leave your review! We are absolutely thrilled to hear that you are delighted with your new room! Your happiness is a testament to the hard work and dedication of our installation team. We pride ourselves on employing skilled professionals who are not only experts in their craft but also committed to ensuring every aspect of the installation process runs smoothly and efficiently. - The Great Day Improvements Team
A total professional and friendly experience from the sales presentation, to the hand-off to customer service to the installation. A top notch company with a quality product! You can't lose. ****** is a pleasure to work with and ****** did an excellent job with the installation.
Business response:
Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience ****** and ****** could deliver for you and your home. Thank you for choosing Great Day Improvements! -The Great Day Improvements Team
Good company, great staff. I had the Under Existing Roof design and I love it. ************ Was my design consultant. He was lovely, explained everything, what was going to happen, the materials to be used and the timeline. I really enjoyed chatting with **** he did a good job.************** was my customer relations consultant who further explained timelines and finances. All of my questions were answered in a timely manner, made me happy.************** is the rockstar **** of installers. He flew solo on this and completed ... read more
I had my back porch enclosed. Patio Enclosures did a fantastic job. It is absolutely beautiful! Their product was so much better than others I had looked at. The salesman ****** was not pushy and was very respectful of what I wanted. My install guy (******) was wonderful, the office manager (******) always returned my calls. It was an easy and painless process. I would recommend Patio Enclosures to anyone who wants a beautiful new room.
Business response:
Your feedback is truly meaningful to us, and we are thrilled to hear that our team could deliver an exceptional experience for you and enhance your home. We take great pride in ensuring customer satisfaction, and it's an honor to have you as a valued customer. Your positive experience is a testament to our commitment to providing quality service and exceeding expectations. Thank you for choosing us to be a part of your home!- The Great Day Improvements Team
The team did an outstanding job dealing with an installation issue that came up. The problem was remedied and back on track within a couple of weeks. I give high praise to the regional manager Mark C******* and the the install team, Seth and Joe whom I suggest requesting when having Patio Enclosures improve your home. High marks to this Team. **** *******Albuquerque, NM
Business response:
Thank you for taking the time to share your wonderful review with us! We are absolutely thrilled to learn that our team not only met but exceeded your expectations, providing an exceptional experience for you and your home. We strive to deliver outstanding service, and we are grateful for the opportunity to be a part of your home!- The Great Day Improvements Team
Frequently asked questions about Patio Enclosures Sunrooms
How is Patio Enclosures Sunrooms rated?
Patio Enclosures Sunrooms has a 4.3 star rating with 774 reviews.
When is Patio Enclosures Sunrooms open?
Patio Enclosures Sunrooms is closed now. It will open at 9:00 a.m.