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Patio Enclosures Sunrooms
- Patio Enclosures
- Charlotte, NC
About this business
Location details
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
Great customer service during sales process. ************************************* was informative and answered all our questions. Excited to see the finished product.
Business response:
Thank you for taking the time to leave your review rating! We're thrilled to have been able to earn a 5-Star review from you. Thank you! -The Great Day Improvements Team
A good product suffered the inconsistencies of teams, management, and employee turnover during the pandemic. At times there was variable quality control and supply chain issues across the timeline (it took 1.5 years to accomplish). In the end the completed product was acceptable, and the office staff followed through with a small refund.
Business response:
We sincerely apologize for your experience not being what we would hope for. Our customers deserve better. Many issues have arisen the during the pandemic including supply-chain & labor shortages. This is no excuse, but we have seen some delays and miscommunications due to this issue. Thank you for reaching out, we use every review as a way to improve our customer experience. - The Great Day Improvements Team
************************* was on time and very professional. He explained everything in detail and listened and always had our vision in mind. Very personable and honest and passionate about Patio Enclosures products and services! 5 Stars for sure!
Business response:
Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience **** could deliver for you and your home. Thank you for considering Great Day Improvements! -The Great Day Improvements Team
*************************** came today for the measurements and final explanation of the layout. He was very knowledgeable and informative and impressed me as being a very conscientious employee.*****************************
Business response:
Thank you for taking the time to leave your review rating! We're thrilled to have been able to earn a 5-Star review from you. Thank you! -The Great Day Improvements Team
************************* was great to deal with. No pressure and a solutions approach.
Business response:
Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience ****** could deliver for you and your home. Thank you for choosing Great Day Improvements ! -The Great Day Improvements Team
Great customer service during sales process. Excited to see finished product.
Business response:
Thank you for taking the time to leave your review rating! We're thrilled to have been able to earn a 5-Star review from you. Thank you! -The Great Day Improvements Team
Work was done fast and efficiently! Havent had any problems since! I would recommend this company.
Business response:
Your review is greatly appreciated! The Great Day Improvements Team is delighted to have you as a customer! -The Great Day Improvements Team
Choosing to use Patio Enclosures to complete my patio was one of my better decisions. ****, the salesperson, ***********************, Customer Advocate and **** the Installer were all professional and down to earth people. Each one of them provided excellent service to me. I am extremely pleased with my enclosed patio. It's worth the money that I paid to have it done. *** completed my sunroom within 2 days after the materials arrived. I was floored to see such an beautiful enclosure completed in that time window. Once he fin... read more
Business response:
Thank you for taking the time to leave such a stellar review. We appreciate you sharing your experience with us. We are thrilled to hear of the exceptional experience ****, *****, and *** could deliver for you and your home. We hope you enjoy your new patio for many years to come! Thank you for choosing Great Day Improvements! -The Great Day Improvements Team
***** was and is totally awesome. She is always available and very professional. Love my patio too.
Business response:
We're so happy to hear you love your new patio! We pride ourselves on creating experiences like this for each and every customer. We hope you enjoy your new room for many years to come! -The Great Day Improvements Team
Frequently asked questions about Patio Enclosures Sunrooms
How is Patio Enclosures Sunrooms rated?
Patio Enclosures Sunrooms has a 4.3 star rating with 775 reviews.
When is Patio Enclosures Sunrooms open?
Patio Enclosures Sunrooms is closed now. It will open tomorrow at 9:00 a.m.