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Patriot Propane - Lancaster, PA

4.7
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About this business

Patriot Propane is like no other propane company. With 24/7 service we offer a range of benefits that no other company can match: Automatic Delivery, Certified, Professional, Technicians, Monthly SmartPay plan, No fuel surcharges, No HazMat fees, No tank rental and fee*, *Minimum usage required 

Location details

669 E Ross St, Lancaster, PA, 17602, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.717 reviews
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Chad Yoder's profile image
Chad Yoder 
3 months ago

Absolute worst service I have ever experienced in my life. Through out the entire process with them. I would highly recommend staying away from this company if you can. This is most recent experience and I could share others as well. I converted to gas and scheduled them to pick up the propane tank I had rented for the end of October. I scheduled with them 3 different times to pick up the tank and they missed every pickup without calling me as well. Had so many calls with them were they said they would call back after gettin... read more

gary's profile image
a year ago

We recently switched to Patriot for propane delivery services due to our previous supplier getting out of the propane delivery service. Patriot requires new customers to have an inspection of their system to ensure it is up to standards, not leaking and that it is functioning properly. Our system was up to standards, but had a slight leak where the line connected to the tank. The technician tightened the connection and checked the remainder of the system and appliance to ensure that there were no other leaks and that the sys... read more

Kyle mason's profile image
Kyle mason 
3 years ago

Overall they got the job done. They did call to schedule delivery which no other propane company could seem to do. However, the process literally took 4.5 hours from start to finish just to get set up. Something like 5 calls, two different service team members, 7 emails, just to send me correct link so I could upload my credit history (didn’t want a hard inquiry hit). Best price around I found if you can handle the long process. Service techs were amazing! Super friendly, respectful of our home and went above and beyond 

Christopher Kilhefner's profile image
Christopher Kilhefner 
a year ago

Beware of this company, after canceling service and telling them to call before they try and deliver Last year they instead filled my tank with out my concent This year and charged me over 4 dollars a gallon ( price checked $1.86 going rate per 100 gal). Called them and the account was marked as will-call and they somehow missed that part. 

Tim Meade's profile image
Tim Meade 
3 years ago

I have been with Patriot Propane for a short while now and I have to say that I am very impressed with their customer service, their LP pricing and their willingness to do what it takes to satisfy customers. I initially started with Patriot because I was getting ripped off by my previous supplier, paying double to normal price. Every interaction I have had with them has been positive. They have said what they were going to do and did what they said. Every time they scheduled an appointment they were on time and if they c... read more

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Frequently asked questions about Patriot Propane

How is Patriot Propane rated?

Patriot Propane has a 4.7 star rating with 17 reviews. 

When is Patriot Propane open?

Patriot Propane is closed now. It will open on Monday at 8:00 a.m. 

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