Patti Kanuha

Rebecca C. 

Verified by V.I.P. Mortgage, Inc.

2 years ago

There was a couple times where I feel there was very unclear communication which made things confusing for my clients and me and then somethings were thrown on us last minute with urgency that I feel should have been requested with more notice. Overall it was good but could have had more clear communication and more organization on your end. Thanks for being open to feedback. 

Roxanne D. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Everything is all online 

Margarita S. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Early on in the process over two weeks I requested assistance from the team via email to help my husband sign his electronic documents in the online system. I never got a response from anyone despite requesting assistance on a call during Thanksgiving week. This put the entire mortgage process behind by at least 2 weeks until I figured it out myself. My husband even sent an email request to no avail. The email process doesn't seem effective for requesting assistance. 

Margaret T. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Patti and her team did a good job on a complex client. They got the job done! 

Sonia M D. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

No 

Sandra S. W. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

The communication was confusing and inconsistent! Many unanswered questions and calls😐 The closing went very smoothly!👌