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Paulette Wiley

4.8

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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Terry S.'s profile image
Terry S. 
5 years ago

Great experience, a home run....Thanks 

Seth J.'s profile image
Seth J. 
a year ago

Paulette is a superstar. 

Business response:

Hi Seth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Nicole B.'s profile image
Nicole B. 
a year ago

Everyone I worked with was wonderful, especially Paulette and Daniel. They were really patient and helped me get the updated documents I needed when my appraisal came back less than what was estimated. O really appreciate their assistance! 

Business response:

Hi Nicole - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Roger K.'s profile image
Roger K. 
a year ago

Quick and professional response to all questions. 

Business response:

Thank you for taking the time to share your experience with us, Roger. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph S.'s profile image
Joseph S. 
a year ago

N/A 

Business response:

Hi Joseph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William O.'s profile image
William O. 
a year ago

Thanks for the quick and seamless experience. Also appreciate the attention to customer service received throughout the entire journey.  

Business response:

Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Timothy D.'s profile image
Timothy D. 
a year ago

Paulette was amazing! She was always very quick to respond to any questions, and she kept me updated every step in the loan process.  

Business response:

Hi Timothy - Your feedback is greatly appreciated. Thank you for the review. 

Ronald F.'s profile image
Ronald F. 
a year ago

Everyone was professional and patient.  

Business response:

Hi Ronald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Rexo R.'s profile image
Rexo R. 
a year ago

Paulette was great, she walked us through the process. 

Business response:

Hi Rexo - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Rexo R.'s profile image
Rexo R. 
a year ago

Paulette Wiley was great and if I ever have to do this again I would love to have her on my team. 

Business response:

Thank you for taking the time to share your experience with us, Rexo. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open at 9:00 a.m.