Paulette Wiley's cover image
Claimed

This profile has been claimed by the business owner or representative.

Paulette Wiley

4.8

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
Select a rating
Donald S.'s profile image
Donald S. 
11 months ago

At first I was suspicious when I was first contacted, but the Pennymac team eased my fears and proved their legitimacy. They kept contacting me and assured that my loan process was in good hands. 

Business response:

Thank you for the positive review, Donald! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kenneth B.'s profile image
Kenneth B. 
a year ago

Everyone i encountered during this process was courteous,knowledgeable and professional. 

Business response:

Hi Kenneth - Your feedback is greatly appreciated. Thank you for the review. 

Tom N.'s profile image
Tom N. 
a year ago

Very satisfied 

Business response:

Hi Tom - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

George B.'s profile image
George B. 
a year ago

Duplicate requests for documents even though all requests were sent the first time. 

Business response:

We appreciate your review, George. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Gregory S.'s profile image
Gregory S. 
a year ago

Paulette had all the answers everytime I asked! 

Business response:

Hi Gregory - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kervin P.'s profile image
Kervin P. 
a year ago

Paulette, Eric, Amy, and the entire team were excellent to work with, communicated clearly and promptly and really cared about ensuring the process moved forward as smoothly as possible for me. I truly appreciated that! 

Business response:

Thank you for taking the time to share your experience with us, Kervin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Howard W.'s profile image
Howard W. 
a year ago

Very easy 

Business response:

Hi Howard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert K.'s profile image
Robert K. 
a year ago

Overall the experience I had refinancing with Paulette and team was incredible! Any time I called with a question they were all incredibly polite and thorough! Thank you for everything mortgage success team!!! 

Business response:

Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Matthew S.'s profile image
Matthew S. 
a year ago

Miss Paulette made it so easy for me I call her an Angel on the phone. Such a blessing  

Business response:

Hi Matthew - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open tomorrow at 9:00 a.m.