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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
At first I was suspicious when I was first contacted, but the Pennymac team eased my fears and proved their legitimacy. They kept contacting me and assured that my loan process was in good hands.
Business response:
Thank you for the positive review, Donald! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone i encountered during this process was courteous,knowledgeable and professional.
Business response:
Hi Kenneth - Your feedback is greatly appreciated. Thank you for the review.
Very satisfied
Business response:
Hi Tom - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Duplicate requests for documents even though all requests were sent the first time.
Business response:
We appreciate your review, George. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Paulette had all the answers everytime I asked!
Business response:
Hi Gregory - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Paulette, Eric, Amy, and the entire team were excellent to work with, communicated clearly and promptly and really cared about ensuring the process moved forward as smoothly as possible for me. I truly appreciated that!
Business response:
Thank you for taking the time to share your experience with us, Kervin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Very easy
Business response:
Hi Howard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Overall the experience I had refinancing with Paulette and team was incredible! Any time I called with a question they were all incredibly polite and thorough! Thank you for everything mortgage success team!!!
Business response:
Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Miss Paulette made it so easy for me I call her an Angel on the phone. Such a blessing
Business response:
Hi Matthew - Your feedback is greatly appreciated. Thank you for the review.
Paulette Wiley has a 4.8 star rating with 471 reviews.
Paulette Wiley is closed now. It will open tomorrow at 9:00 a.m.