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Paulette Wiley

4.8

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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Terry S.'s profile image
Terry S. 
5 years ago

Great experience, a home run....Thanks 

Gary K.'s profile image
Gary K. 
a year ago

The title company you teamed up with for my loan was not detail oriented and got a few things wrong with the final paperwork that needed to be signed in front of the notary. I was not impressed. 

Business response:

Hi Gary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jennifer G.'s profile image
Jennifer G. 
a year ago

Paulette was great. I was scheduled for surgery around the time my loan was ready to close. She understood my situation and gave me the time I needed to recover before scheduling our closing.  

Business response:

Thank you for the positive review, Jennifer! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert M.'s profile image
Robert M. 
a year ago

Paulette went above and beyond throughout the process with quick responses and answers to all our questions, even after the closing documents were signed and helped answer questions about the checks from old Republic. It was a great experience. 

Business response:

Hi Robert - Your feedback is greatly appreciated. Thank you for the review. 

Pamela Z.'s profile image
Pamela Z. 
a year ago

All of your agents were wonderful. Helpful. understanding and patient with me.  

Business response:

Hi Pamela - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Dennie S.'s profile image
Dennie S. 
a year ago

Entire staff helped 

Business response:

Thank you for taking the time to share your experience with us, Dennie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Daryl M.'s profile image
Daryl M. 
a year ago

Thank you 

Business response:

Hi Daryl - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kimberly P.'s profile image
Kimberly P. 
a year ago

Your company was wonderful to do business with. So professional and on the ball and prepared. I will definitely recommend you and already have recommended you to a friend.  

Business response:

Thank you for the positive review, Kimberly! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard G.'s profile image
Richard G. 
a year ago

Great experience  

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

Debbie P.'s profile image
Debbie P. 
a year ago

Both Josh Siguenza and Paulette Wiley were great to work with and made this a very pleasant experience. 

Business response:

Hi Debbie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open at 9:00 a.m.