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Paulette Wiley

4.8

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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Terry S.'s profile image
Terry S. 
5 years ago

Great experience, a home run....Thanks 

Willard S.'s profile image
Willard S. 
a year ago

Paulette was absolutely amazing! We always felt she had our best interests at heart and listened to our concerns to figure out exactly what was needed! Thank you so much, Paulette!! 

Business response:

Thank you for the positive review, Willard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tom T.'s profile image
Tom T. 
a year ago

Paulette was great. Always answered ever question within a timely manner ….regardless of the time of day my question was asked 

Business response:

Hi Tom - Your feedback is greatly appreciated. Thank you for the review. 

John M.'s profile image
John M. 
a year ago

Paulette and George combined to make my refinance a simple process.  

Business response:

Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Patricia W.'s profile image
Patricia W. 
a year ago

Thank you for making this a easy and smooth experience. 

Business response:

Thank you for the positive review, Patricia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sean S.'s profile image
Sean S. 
a year ago

Glad we decided to go with PennyMac. 

Business response:

Hi Sean - Your feedback is greatly appreciated. Thank you for the review. 

Eric C.'s profile image
Eric C. 
a year ago

The ease of the loan process is very efficient and the customer service displayed by Paulette and Lauren is above reproach!  

Business response:

Hi Eric - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Gregg Y.'s profile image
Gregg Y. 
a year ago

All communications with everyone involved was friendly courteous and professional. Great people For sure  

Business response:

Hi Gregg - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Michael H.'s profile image
Michael H. 
a year ago

The experience with penny Mac was a great experience for my father he actually was very very satisfied with the overall experience. Paulette and Mark were great in this process they explained everything in detailed for best understanding to my father 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Corrie H.'s profile image
Corrie H. 
a year ago

This was a very positive, quick process. 

Business response:

Hi Corrie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open at 9:00 a.m.